Luxury Travel Production Assistant
St. Hilaire Travel is seeking a qualified individual to be a “Jack-of-all-Trades”. This position will learn the ins and outs of the luxury travel planning business and assist mainly with day-to-day task and operations as well as project work researching and building itineraries, CRM data management etc.
To be qualified for this roll, the candidate will need to have strong computer skills to include email management and composition, google suite experience, ability/efficiency with search engine research.
The candidate should also be very organized and have a strong ability to multi-task.
Tasks:
Day-to-day
calling/communicating with suppliers (cruise lines, airlines, hotels, restaurants, tour companies etc.) to enquire about general services, make payments, schedule activities or dinners, assign seats etc.
Project Work
Research destinations or suppliers as assigned
Produce quotes for suppliers such as hotel, tours, or car transfers
Pull together social media content for posting
Itinerary Assistance
Build itineraries with booked components
Audit itineraries before travel to make sure all is correct
Build and manage client profiles
Client experience management
Communication with clients before and after their travel
Birthday & special occasion communications
Commission tracking support
Pull reports of outstanding commission and contact suppliers for payment
Clean up of any duplications or cancellations
Compensation & Benefits:
$20-22 per hour
10 days paid vacation//
Paid bank holidays
15 days additional un-paid vacation/
Work from home/remote work
to increase by 2 days after each year of work
limited to 7 days May-September
advanced notification required. Details to be provided
Requirements:
40 hours per week.
9-10am start time PST time zone.
Based in Nevada or California only
Understanding and experience with computer programs and search platforms such as excel, gmail, google. The programs we use are specific to the travel industry but very simple to understand and use and we will provide you with training and recorded training for reference.
A computer with 2 screens (if you don’t have a second screen, we can get you access to one)
WIFI
Completed W9 tax form - we will pay you monthly for your services from PAYCHECKS employee payment services
Weekly Documentation of hours works and tasks completed
Signed NDA (non-disclosure agreement)
Disclosures:
Nevada is an at-will employment state, which means that by default, an employer or employee can end an employment relationship with or without cause, and without further obligation to the other side.
The at-will employment law of California allows an employer to fire an employee with or without cause and with or without notice for any lawful reason.