Carmel Mission Museum Store - Customer Service Associate

We are seeking a personable, outgoing customer service associate to offer our guests an exceptional experience when visiting the historic Carmel Mission. In this role you will be assisting the guests in the Museum Store and providing customer service during weddings, concerts and other on-site events.

ROLE AND RESPONSIBILITIES

Welcome and greet all visitors

Assist and resolve visitors’ questions, inquiries and concerns

Maintain a current knowledge of all products in the store

Maintain merchandiseincluding stocking, merchandising and cleaning

Operate and balance cash registers

Answer telephone

Attend all training to grow knowledge of the history of the Mission

QUALIFICATIONS

Must be able to work a flexible schedule including weekends

Fluent in English; bilingual a plus

Computer skills and talent for technology

Enjoy learning

Perform well within a team

Professional appearance and attitude

PREFERRED SKILLS

Retail, hospitality or tourism experience