Customer Service Representative

Description

We're looking for candidates with great customer service skills to fill our Customer Service Representative role!

This role is entirely remote and offers full-time hours with flexibility. We are ready to schedule interviews for this week.

We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere.

Preferred experience/skills:

Previous experience in customer service or sales is a plus

Great communication skills

Ability to listen to and understand customer needs

Good problem-solving skills

Comfortable working remotely and independently

Willingness to learn and develop new skills

Ability to adapt to change in a dynamic environment

Job Duties:

Deliver exceptional customer service through customer interaction and appropriate product delivery

Conduct routine customer service calls

Research and resolve customer inquiries to ensure customer satisfaction

Uphold high customer service standards

Support multiple Account Managers by resolving customer issues

Ensure customer satisfaction by answering day-to-day customer inquiries, transactional requests, and general customer service needs

Creating the ideal customer experience with each customer interaction

Meet or exceed sales quotas in an accountability-based culture

What You Can Expect:

Flexible schedule

100% Remote position (Work from home)

Hands on training

Life insurance

Health insurance reimbursement

Industry-leading resources and technology