Billing Specialist (Kennewick)

Why Join Our Team?

You would become part of a remarkable organization with over 20 years of dedication to delivering exceptional products and unmatched service. Our consistent stream of positive reviews and high satisfaction ratings are a testament to the outstanding efforts of our team members every single day. Our job is challenging, and the work is never truly finished. However, by ensuring that vital medical equipment reaches those confronting life-altering injuries, illnesses, or the end-of-life journey, we have the privilege of offering them a small sense of independence and peace of mind through our daily efforts. As a valued member of the BHC team, you have the opportunity to—and will—truly make a difference.

Bellevue Healthcare is locally and privately owned. With over 20 retail locations throughout WA, OR and ID and as one of the fastest growing companies in the Puget Sound, our goal is to impact the lives we come across, take care of our communities, and provide opportunities for each team member to grow and branch out within our organization.

JOB SUMMARY:

Responsible for collecting active A/R from all branch locations and posting payments in Brightree. Identifying resolution for denials per the EOB and submitting a corrected paper or electronic claim to the payer. Create weekly bank deposits. Apply payments properly to BT invoices and upload paper EOB’s to deposits. Communicate all discrepancies with the Billing Manager. Work closely with third party billing company.

Works independently and with staff to maintain internal policy standards for clients in final demand and collections. Understands the urgency of meeting department and individual goals. Able to multitask and prioritize daily job functions. Able to work well under pressure. Utilize online eligibility systems including, Passport (BT), One Health Port, and various other insurance websites to determine correct coverage information. Update patient’s insurance data in Brightree as required or appropriate. Follow established Billing Office guidelines for adjustments to accounts and forward to appropriate work queues when required. Resolves issues holding up timely claim payment. Communicate issues to other departments or back to the branch level. Answer inbound phone calls to personal and billing lines and return voicemails. Perform other duties as assigned.

EXPERIENCE AND SKILLS:

-Minimum three years of experience billing or similar healthcare office experience, including private and state insurance billing experience required. A strong technical background including experience with automated systems preferred; proficient in working with Brightree highly desirable. Detailed knowledge and understanding of ICD-10, CPT, and HCPCS coding classification systems, familiar with medical terminology and its applications, insurance rules and regulations.

-Knowledge of state and federal regulations as they pertain to billing processes and procedures.

-Knowledge of insurance claim processing and third-party reimbursement.

-Knowledge of MS Windows and Office Applications.

-Professional written, oral and interpersonal communication.

-Skill in problem solving in a variety of settings.

-Ability to work efficiently under pressure.

-Ability to work independently and take initiative.

-Ability to demonstrate a commitment to continuous learning and to operationalize that learning.

-Ability to deal effectively with constant changes and be a change agent.

-Ability to deal effectively with difficult people and/or difficult situations.

-Ability to willingly accept responsibility and/or share responsibility.

-Ability to set priorities and use good judgment.

DME Billing experience a plus, but not a requirement.

Hours:

M-F 8:00am to 5:00pm

Excellent Benefit Package including Healthcare, Retirement Match, Generous PTO and Paid Holidays

Plus, we PROMOTE from Within

If you are interested in joining our team, please submit resume here: https://hrkinections.catchthebest.com/apply/j9n4839q/v5vjb8d5

To view all open positions, click here: https://bellevuehealthcare.com/about-bhc/careers/