Clinical Care Manager, Behavioral Health
Your Future Evolves HereEvolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.Join Evolent for the mission. Stay for the culture.What You’ll Be Doing:What You’ll Be Doing:Our goal is partnering with the nation’s leading health systems in their strategic evolution to positively impact and improve the healthcare delivery system.Collaboration OpportunitiesOur Care Management team offers candidates the opportunity to make a meaningful impact by providing exceptional support for our patients, fostering a sense of job satisfaction through team-approached problem-solving and positive interactions. Our team values collaboration, continuous learning, and a patient-centric approach, ensuring that every team member contributes to providing better health outcomes for this population.What You’ll Be Doing:
The Behavioral Health Case Manager (LCSW or LMHC) will connect with the patients and their care team primarily on the phone to improve patient care.
Along with other members of the Population Health team, conduct comprehensive assessments that include the medical, behavioral, pharmaceutical and social needs of the patient, identify gaps in care and barriers to attaining improved health.
Based on this assessment, and in conjunction with the patient, the patient’s physician and other members of the population health team, create and implement a care plan that will address the identified needs, remove the barriers and improve the health of the patient.
Coordinate care by serving as the contact point, advocate and resource for the patient, their family and their physician, building effective relationships through trust, respect and communication.
In close collaboration with the patient, primary care provider and care team you will continually assesses the patient’s knowledge of their clinical condition(s) and provide education and self-management support based on the patient’s unique learning style.
Measure, improve and maintain quality outcomes (clinical, financial, and functional) for individual patients and the population served.
The Experience You Need (Required):
Master’s Degree in Social work (MSW) or Counseling, Required
New York State Licensed Clinical Social Worker (LCSW), Licensed Mental Health Counselor (LMHC), or Registered Nurse (RN), Required
3-5 years of behavioral health experience, preferably in a hospital, community mental health center, case management, coordinating care across multiple settings and with multiple providers
At least two years of community based Behavioral Health experience
Experience with long term case planning and developing care plans
Experience working with patients via home and community visits
Must be located in Washington or Alaska, Required
Bilingual in Spanish, Cantonese/Mandarin
We are looking for team members who possess enthusiasm, a strong work ethic, integrity, who are kind and empathetic, have a sense of humor, and who enjoy working in a collaborative, team-oriented system.
CCMC (Commission for Case Manager Certification)
Knowledge and experience teaching self-management.
Exceptional communication skills, both written and oral, ability to positively influence others with respect and compassion
Strong work ethic built on a foundation of proactivity and teamwork.
Ability to navigate ambiguity with the aid of structured problem-solving techniques.
Committed to the practice of inquiry and listening.
Experience with electronic health records
Computer proficiency in Microsoft Office
Technical Requirements:We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. If you need reasonable accommodation to access the information provided on this website, please contact recruiting@evolent.com for further assistance.The expected base salary/wage range for this position is $. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!For more insights about Evolent Health, click on Life At Evolent (https://www.evolent.com/) to learn more!