Direct Care Supervisor - Richland

Location: Richland, WA

Salary Range: $26.15 - $27.15 per hour

Position Type: Full-Time, Hourly

About Us:

Senior Life Resources is a nonprofit organization committed to improving the quality of life for individuals through compassionate in-home care and services. Our key programs, Home Care Services and Mid-Columbia Meals on Wheels, provide vital support to seniors, helping them maintain independence and dignity in their homes.

We are currently seeking a Direct Care Supervisor to oversee home care service delivery and manage Home Care Providers, ensuring high-quality care for our clients.

Key Responsibilities:

-Supervise and support Home Care Providers, including recruitment, onboarding, and training.

-Oversee client assignments, service scheduling, and performance evaluations.

-Ensure successful service delivery, address service issues, and maintain documentation.

-Assist with on-call duties and provide emergency client services when needed.

-Uphold agency mission, policies, and service standards.

-Maintain confidentiality and demonstrate leadership in safety and professionalism.

Qualifications:

-Associate’s Degree or equivalent required.

-2+ years of Home Care or customer service experience.

-1+ year of office experience; supervisory experience preferred.

-Bilingual in English/Spanish preferred.

-Strong leadership, organizational, and communication skills.

-Must meet additional certification requirements (CNA or WA State Home Care Aide training).

Benefits:

-Medical, Dental, Vision Insurance

-401(k) with Company Match

-12 Paid Vacation Days, 10 Paid Holidays, and Paid Sick Leave

-Employee Assistance Program (EAP)

-Public Loan Forgiveness Eligible Employer

-Same Day Pay Available through Tap Check Services

How to Apply:

Visit https://www.seniorliferesources.org/careers for a detailed job description & application. An SLR application is required. Resumes will not be accepted in lieu of an official application but may be attached as supplemental information.

Open until filled. First consideration will be given to applications received by Friday, November 8, 2024, at 4:00 pm.

Home Care Services is a program of Senior Life Resources, an SE WA ALTC COG, and Yakama Nation contractor.

Senior Life Resources is an Equal Opportunity Employer.