Customer Service/Sales/Phones/Artwork

Sales and Customer Service Representative with Artwork Generation

Job Description:

We are seeking a highly motivated and versatile individual to join our team as a Sales and Customer Service Representative. The ideal candidate will possess strong sales, customer service, and some graphic design skills.

Responsibilities:

Sales:

Engage with potential and existing customers to identify their needs and close sales

Customer Service:

Provide exceptional customer support via phone, email, and chat

Resolve customer inquiries and complaints efficiently and effectively

Build and maintain positive relationships with customers

Phone Answering:

Answer incoming phone calls promptly and professionally

Take messages, screen calls, and forward calls to appropriate staff

Assist with prioritizing and routing calls

Artwork Generation:

Create custom artwork for customers based on their specifications

Utilize design software to create quality graphics

Proofread and revise artwork before submission to clients

Qualifications:

High school diploma or equivalent

Experience in sales and customer service

Proficiency in Microsoft Office Suite, including Word, Excel,Teams and Outlook

Experience with graphic design software, such as Corel or equivalent

Excellent communication and interpersonal skills

Strong attention to detail and organizational abilities

Ability to work independently and as part of a team

Positive and enthusiastic attitude