Dealership Service Advisor

We are seeking a customer focused & experienced Service Advisor to join our team!

Responsibilities

Schedule repair appointments

Greet customers in service lanes

Generate appraisals and estimates

Write repair orders and follow up with the customer

Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions by providing excellent customer service.

Requirements

Strong listening & communication skills

Commitment to customer service satisfaction

Detail oriented

Experience in a leadership role or Service Advisor preferred

Previous success in resolving customer service issues

A high level of professionalism and courteousness

A desire to be in the automotive industry

Knowledge of vehicle repairs and warranty work is a plus

Opportunity for advancement, we promote from within!

Benefits For Full-Time Employees

Monthly bonus with no cap on earnings potential

Medical, Dental, Vision and Life insurance options

Paid leave

Paid holidays

Employee Discounts

Employee Purchase Program

Paid Professional Development Training

Saturday Lunches

About

The D'Orazio family has been serving customers in the automotive industry since 1979 throughout Illinois, Indiana & Florida and is proud to be an active participant in the communities we serve.

The team at D'Orazio has succeeded in the creation of 'Customers for Life' because they require the highest standard of customer service, delivered through honesty and transparency.

If you are a highly motivated individual with a passion for delivering exceptional customer service and have the necessary skills and experience, we would love to hear from you. Apply today to join our team as a Service Advisor!

Job Type: Full-time

Benefits:

Dental insurance

Health insurance

Vision insurance

Life insurance

Paid time off

Professional development assistance

Experience:

automotive service advisor: 1 year (Required)