Cell Phone Repair Technician

Cell Phone Repair Technician- Part time

Looking for experienced repair technicians only

Monday-Friday 9:00 am – 1:00 pm /part time

Pay: $18.50/hour

Zip code-Tucson- 85711

TASKS AND RESPONSIBILITIES

Diagnose, troubleshoot, and repair devices

Provide recommendations for problem resolution

Explain complex technical issues to customers in a non-technical, simple to understand the manner

Provide repair and replacement estimates to customers

Ensure that all repairs meet or exceed quality standards

Greet customers in a friendly manner and maintain a positive work environment

Answer phone calls to the store with a professional and friendly demeanor

Ensure that customers have an enjoyable experience by providing superior customer service and

Exceeding customer expectations

Keep track of all devices and inventory while safeguarding all store stock

Serves customers by diagnosing, troubleshooting, and repairing devices while ensuring customer satisfaction

Customer handles everything from iPhones, Samsung, and more.

Maintain the cleanliness and professional appearance of the store

Board level experience is a plus!

BASIC QUALIFICATIONS

Minimum 2 years of experience as a Cell Phone/Computer Repair Technician

Outstanding sales and/or customer service skills

Excellent technical, problem-solving, and analytical skills

Exceptional organizational skills

Strong written and oral communication skills

Work well in a team environment

Ability to work flexible hours, including weekends and holidays

High school diploma or GED