Help Desk Technician
Description Robert Half is searching for a Help Desk Technician to support a tribal organization in Warm Springs, Oregon. This Help Desk Technician will assist a small team with troubleshooting hardware and common technical issues. This position is 100% Onsite and is a temporary contract (3-6 months) with the potential to convert. Apply today!$1000 Signing Bonus Job duties:
Identify and initiate resolutions to user problems and concerns associated with office automation equipment, hardware and software to the users' satisfaction.
Plan and coordinate the purchase, installation and implementation of office automation hardware and software according to department standards and procedures.
Maintain software and hardware registration and inventory to provide upgrades as necessary and ensure appropriate security levels are maintained.
Act as primary interface with equipment vendors and contractors for resolving problems.
Provide help desk and network support for daily operations.
Requirements
1-3 years of experience in a Help Desk position or related role
Knowledgeable in Windows Operating Systems
Skilled in hands-on PC hardware support and troubleshooting peripherals
Fundamental knowledge of network and system configuration.
Nice to have: Associates Degree, CompTIA+ certification
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