Turnkey Solutions Manager

About UsFreeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’ largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.SummaryThe Turnkey Solutions Manager is responsible for providing clients with a well-rounded planning and service experience. You will be in a lead and/or supporting role in the planning and execution of the turnkey program as part of events, providing support, consultation and high-level logistics coordination. You will execute the event plan in alignment with the client’s budget.This position will support our Graphic Account Management group under our Growth (Sales) team It is eligible to work a hybrid schedule, generally requiring work in-office 2-3 days per week.

Dallas, TX

Boston, MA

Alexandria, VA

Atlanta, GA

Chicago, IL

Las Vegas, NV

Nashville, TN

New Orleans, LA

Orlando, FL

Essential Duties & Responsibilities

Consults with show organizer teams on package options and assist with “package slick” creation for exhibitor manuals/websites

Ability to lead and manage turnkey team on complex events

Single point of contact for customer graphic asset collection, structural upgrades and oversight of sold packages

Works with exhibitors directly to provide consultation on available graphic areas for purchase and/or production

Establish meeting cadence with show organizer team to provide regular updates

Liaison between exhibitors and Graphic Production and Operations

Submit orders for 3rd party vendors included in packages

High proficiency in writing tickets in Passport & TSS

Create and maintain Smartsheet to track status of project

Budget management for turnkey areas as assigned

Main point of contact for on-site management of turnkey exhibits

Effectively present information and respond to questions from clients and internal departments

Responsible for accurate and timely invoicing to be sent to exhibitors

Participate in post-show debrief & provide feedback

Other duties as assigned

Education & Experience

Bachelor’s degree preferred, High School Diploma or Equivalent with relevant work experience required

2 or more years of related sales, account management or project management experience

Excellent customer service and organizational skills

Experience in event planning preferred

Travel RequirementsTravel 25% to 50%What We OfferFreeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

Medical, Dental, Vision Insurance

Tuition Reimbursement

Paid Parental Leave

Life, Accident and Disability

Retirement with Company Match

Paid Time Off

Diversity CommitmentAt Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.#LI-Hybrid