TVC - District Supervisor (Program Supervisor IV)
INTERNAL ONLYPlease Note:All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number, and a description of duties performed./To receive Military Employment preference, a copy of the DD Form 214 (member #1 not accepted), NA Form 13038, VA Summary Benefits Letter, or a DD form 1300 must be provided before an interview can be extended./College transcripts, licenses, certifications, etc. must be provided before an interview can be extended.If this information is not provided prior to the interview, your application may be rejected because it is incomplete. Attaching documents to the application is preferred.Resumes do not take the place of this required information.
To learn more about TVC Employee Benefits, please click on the link below:https://www.tvc.texas.gov/wp-content/uploads/2023/02/ERS-brochure-final-1.pdfSubmitted Through Work in Texas: Work in Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. CAPPS Recruit:https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en
General Description:Serves as a vital member of the Veterans Employment Services team. Provide quality control and quality assurance on various reports too include, but not limited to American Job Center Reports, Employment Plans, Case notes, Quality Review Forms etc. Provide administrative oversight of staff located in the American Job Centers, or areas where staff are assigned under the Jobs for Veterans State Grant. Exercise supervision of staff assigned under Direct Reports and coordinates with District Manager on disciplinary actions. Monitor and control the Employer Awards program to include but not limited to, TVC Employer Awards, American Legion Employer Awards, DAV Employer Awards. Coordinate with District Coaches on performance issues that may require additional training for staff. /To promote a strong environment, TVC maintains a telecommuting policy. The policy is decided by division and contingent on continued performance.// // /Essential Duties and Responsibilities://· Oversees the administrative functions of staff in the district.· Reviews and analyzes reports for accuracy, and timely submission to headquarters.· Notifies and coordinates with District Manager on disciplinary and performance issues.· Confers with District Coaches to evaluate, develop, and implement necessary training for staff within the district.· Provides administrative oversight of staff assigned through the Centralized Accounting and Payroll/Personnel System (CAPPS) to include approving leave requests and monthly timesheets, performance document, and other administrative matters.· Coordinates with District Manager to evaluate the effectiveness of services provided to veterans within the district.· Assists in the development of the District Operational Plan.· Coordinates with staff at all levels on the development of policies, procedures, and processes.· Provides functional and administrative oversight in the absence of the District Manager.· Ensures adherence to state and federal guidelines.· Monitors and assigns work to staff.· Work hours of other than 8:00 a.m. – 5:00 p.m. may be assigned.· Can perform other duties as assigned.Military Crosswalk information:https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSCProgramManagement.pdfMinimum Education:Bachelor’s degree from accredited college or university with major course work in social work/social sciences or related field. Experience may be substituted for education on a year-by-year basis.College Transcripts are required and must be provided before an interview can be extended, it is preferred they be attached to the application.Minimum Experience: Minimum of three years’ experience working in the capacity of a LVER or DVOP.NOTE:/Applicants must be a Veteran who served on active duty for a period of more than 180 days and was discharged/released with other than dishonorable discharge; OR a Veteran who was discharged/released from active duty because of a service-connected disability.To demonstrate qualification, a DD form 214 (member 1 copy not acceptable), NA Form 13038, or a VA Summary Benefits Letter must be attached to the application or provided prior to an interview being extended. /Additional Requirements:A valid Texas Driver’s License must be provided within 90 days of hire.Preferred Experience and Qualification:
· Three years of supervisory experience does not have to be TVC supervisory experience.Knowledge, Skills and Abilities:· Knowledge of English language sufficient to compose correspondence, summarize information and write case narratives.· Knowledge of Jobs for Veterans State Grant functions and responsibilities.· Knowledge of case management principles, standards and methods.· Knowledge of DOL-VETS and LBB performance measures.· Knowledge of functions and services provided in the American Job Centers.· Skills in providing excellent customer service to both internal and external customers.· Skills in the operation of computers and in applicable computer software.· Ability to review and edit federal reports.· Ability to organize work schedules and utilize CAPPS.· Ability to consistently present a professional image to customers, the public, and co-workers.Environmental & Physical Conditions:
Normal office work environment, mostly sedentary in nature. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping, and bending; and safely lifting and carrying items weighing up to 30 pounds. Work involves extensive telephone usage and repetitive hand/wrist/finger motions while using the computer.Notes to Applicants:
To receive Military Employment preference, applicable source documentsmust be provided before an interview can be extended. Attaching documents to the application is preferred.
College transcripts, licenses, certifications, etc. must be provided before an interview can be extended. Attaching documents to the application is preferred.
If you require any reasonable accommodation for the interview process, please inform the hiring representative who calls to schedule your interview.
This position has been designated as a security sensitive position. A criminal background investigation will be conducted on the final candidate for this position.
DUE TO THE HIGH VOLUME OF APPLICATIONS, WE DO NOT ACCEPT TELEPHONE CALLS. APPLICANTS SCHEDULED FOR INTERVIEWS WILL BE CONTACTED.
Veterans Information: The TexasVeterans Commission is committed to hiring Veterans and is proud to employ the highest percentage of Veterans among all state agencies. Additional info may apply via the job posting.
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:The Texas Veterans Commission does not discriminate on the basis of person’s color, race, national origin, gender, gender identity/gender expression, sexual orientation, marital status, disability religion, or age in employment or the provision of services.Job: Business and Financial Operations Organization: TEXAS VETERANS COMMISSION Title: TVC - District Supervisor (Program Supervisor IV) Location: Texas-Hurst Requisition ID: 00046366