Field Service Technician

Full job description

Full-time Opportunity | 8-hour shift (day) | Monday – Friday | $22.00 - $25.00/hr

The Technician at National Seating and Mobility brings our shared mission to provide mobility needs to our clients to life. In this role, you will be given the opportunity to assist in providing our clients with multiple mobility solutions including but not limited to, wheelchairs and positioning systems. We look to you to model our HEARTS values while coordinating with the Branch Manager, Rehab Technology Specialist, and Office Manager/Customer Service Representative to ensure timely order, receipt, assembly, and delivery of our products to our clients.

What is it like to work at NSM?

National Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clients’ lives. We are dedicated to providing the best care for our clients’ unique needs.

Whether the mobility needs are simple, complex, or somewhere in-between, National Seating and Mobility (NSM) is focused on providing our clients with 360-degree Complex Mobility Solutions. The solution may be customizing a power wheelchair, helping ensure independence and safety in the home or servicing equipment to keep our clients moving. At NSM, our goal is to help our clients move through life.

NSM is located in over 200 cities and Canada. We are consistently growing our business and poised for expansion and development, which can offer meaningful experiences to learn and grow with us.

Here at NSM, we are seeking mission-driven team members that can exemplify our HEARTS values: Honor, Excellence, Accountability, Respect, Teamwork, and Service.

Position Highlights:

Responds to service calls and makes quality repairs in multiple and various environments to include branch, field, clinic, schools, and care homes

Assembles seating, mobility, specialty ADL and home accessibility equipment per factory and clinical specifications

Provides inventory control and counts for all custom, special orders and stock items processed in the branch.

Delivers equipment as directed by Branch operations and Field leaders to include fitting, instruction, compliance, and customer service requirements

Provide Technical Support to Rehab Technology Specialist as needed and directed by Operational Branch and Field leadership

Qualifications for this position:

Able to lift 50 pounds (with or without accommodation)

Valid driver’s license

High School Diploma, GED, or equivalency certificate

Benefits:

Paid Time Off

Company paid holidays

Health, Dental, Vision, & Life Insurance

401k Company Match

Tuition reimbursement and Education Assistance

We are looking to grow our enthusiastic and engaged team at National Seating Mobility. At NSM we are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Submit your resume today and join a group of enthusiastic professionals dedicated to changing lives! If you’d like to learn more about us and the impact we make on lives, please visit us at https://www.nsm-seating.com/

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Type: Full-time

Pay: $22.00 - $25.00 per hour