Front-of-House Staff
Are you passionate about pastries, bread, and creating enjoyable experiences for customers? Do you want to work with passionate professionals in a state-of-the-art facility? If you answered YES, Maddie’s Artisanal Bakery in Cape Coral is seeking full- and part-time Front-of-House staff to join our team.
About Us: We believe that baking is an art form. Our talented baker and pastry chef meticulously crafts each cream puff, cheesecake, and sourdough loaf with dedication to her craft and respect for the recipe. We aim to be a hub where people mingle when getting their daily loaf, birthday cake, or just a cup of delicious coffee.
What You’ll Do: As a member of our Front-of-House staff, you’ll be the kind and helpful presence that greets our customers as they step through our door and enter our invitingly fragrant space. Your responsibilities will include:
1. Customer Delight: Be the ambassador of M.A.B. – Engage with patrons, address any concerns, recommend their new favorite pastry, and ensure their visit is pleasant and memorable.
2. Cashier Extraordinaire: Handle transactions with grace. You’ll get our customers through the check-out process as smooth as icing on a wedding cake.
3. Bread Whisperer: Know your ciabatta from your focaccia. Educate customers about our selection and help them choose the perfect loaf or sweet treat.
4. Atmosphere Curator: Keep our intimate cozy space neat and tidy. You’re the curator of our bakery’s vibe from the morning until past lunchtime.
Qualifications:
A passion for all things baked (bonus points if you share your Gram or page with us).
Stellar communication skills (you’ll be explaining mascarpone, fruit fillings, and bread starters).
Ability to multitask (because sometimes you’ll be ringing up a customer while recommending a daily special).
Positive energy (our sourdough starter has nothing on your bubbly personality).
Punctuality. You have to beat our dough to rise (and shine!).
Perks:
Free coffee and an employee discount.
PTO for full-time employees.
Opportunities for growth (it’s REALLY close from our front-of-house to the back).