Maintenance Technician (Residential Apartments)

JOB DESCRIPTION

10 West Real Estate Group is seeking an experienced, motivated, self-directed individual to join our team as a full-time Maintenance Technician completing maintenance tasks and tenant work orders at our Naperville location.

RESPONSIBILITIES

Complete the day-to-day and emergency maintenance efforts and assist with property renovation tasks and capital improvement efforts;

Diagnose maintenance work orders submitted by tenants and/or property owners

Perform maintenance repairs in a timely and professional manner

Ensure all maintenance work orders are completed on a daily/weekly basis

Perform emergency maintenance repairs (after hours) as required

Accurately document repairs performed on maintenance work orders including parts required in our property management system

Follow-up on completed maintenance work order requests to ensure satisfaction

Follow-up on incomplete maintenance work orders to ensure repairs have been scheduled and tenant has been communicated the schedule

Perform property renovation tasks and capital improvement efforts

Complete unit make-ready efforts;

Inspect vacated apartments and complete make-ready checklist

Inform property manager of needed services and repairs

Routinely perform duties to restore apartments to “make ready” status

Re-inspect vacant apartments after make-ready has been completed to determine quality of work performed

Coordinate status of make-readies with leasing staff

Maintain the appearance and physical condition of our buildings and grounds;

Ensure 3rd party landscaping vendors are performing tasks such as mowing, weeding/weed treatments, installing mulch, etc. to comply with company standards.

Ensure 3rd party snow removal vendors are performing tasks such as plowing, shoveling, and salting to comply with company standards.

Assist in snow removal activities when necessary and be available for cleanup during weather events.

Document 3rd party snow removal activities in company snow removal and salting log.

General Responsibilities;

Perform a range of administrative tasks

This role is required to be “on call” 24 hours

REQUIREMENTS

Minimum 2 years of apartment property maintenance experience (Required)

Proven experience with following (Required):

General apartment maintenance

General carpentry

Appliance repair

HVAC (heating, air conditioning, steam boilers, radiant heat)

Plumbing

Drywalling

Painting

Light electrical

Tile installation and repair

Overall building operations and inspections

Knowledge of OSHA safety procedures and building codes

Available 8am to 5pm Monday through Friday and available for on-call emergency situations that may occur on nights, weekends, and holidays (Required)

CAMT Certification (Preferred)

Excellent written and verbal communication skills (Required)

Must be computer literate and embrace technology (Required)

Proficiency with Google Suite of office tools and property management software such as Appfolio (Strongly Preferred)

Valid driver's license and proof of valid car insurance (Required)

High School Degree (Required)

COMPANY CORE VALUES

The ideal candidate will embrace and regularly demonstrate the company’s core values:

5 Star Service Provider

Process Driven & Operationally Efficient

Goal Oriented & Metrics Directed

Problem Solver

Leaders in the Industry

Positive Mindset

Integrity

PHYSICAL REQUIREMENTS

Extensive mobility and good physical condition are necessary for the job. The ability to lift 100 lbs. may be necessary for installation and removal of appliances among other tasks. The ability to operate all necessary hand tools to make repairs is required. The ability to kneel, crouch, climb, crawl, etc. to reach items in need of repairs is required. Must have the ability to drive to and from job sites. Must be able to work outdoors, in hot and cold weather, as may be necessary.

ORGANIZATIONAL RELATIONSHIPS:

Reports directly to the Maintenance Supervisor and Property Manager, who has the authority to determine the exact “day-to-day” duties of the technician. This determination will take into consideration the technician’s skills, experience, and career goals, and how they best fit into the operational needs of the property. Works closely with leasing personnel, 3rd party vendors and contractors. May take direction from company owners from time-to-time.

FULL-TIME EMPLOYEE BENEFITS

Health Insurance

Dental Insurance

Vision Insurance

401K & 401K Matching

Paid Time Off

Paid Holidays

Job Type: Full-time

Pay: Based on Experience

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance