Service Operations Scheduler - Dispatcher

We're currently looking to fill the role of Service Dispatcher Scheduler, a key position that ensures our operation runs seamlessly. If you excel in problem-solving, have outstanding communication capabilities, and can manage multiple tasks effectively in a dynamic setting, we believe you could be a perfect fit.

Benefits:

Competitive salary

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Tuition assistance

Job Title: Service Operations Scheduler (SOS Associate)

Company: Anderson Mechanical

Job Description:

As a Service Operations Scheduler for our HVAC and appliance repair company, your primary role will be to manage and coordinate service appointments, acting as the vital link between our customers and technicians.

This position requires someone who can navigate a dynamic work environment, confidently handling multiple tasks while maintaining a keen eye for detail.

Using our scheduling software, you will dispatch service personnel efficiently, thereby optimizing workflow and ensuring customer satisfaction.

Your excellent communication skills will be crucial in relaying information between parties and resolving scheduling conflicts with tact and professionalism.

This is a full-time role with opportunities to advance and broaden your skills. Join us in maintaining the pulse of our service operations by facilitating swift, seamless service delivery.

Key Responsibilities:

Schedule and dispatch technicians for HVAC and appliance repairs.

Communicate effectively with customers and service teams.

Manage the logistics of service operations actively and in real-time.

Solve scheduling conflicts and handle last-minute changes adeptly.

Utilize technology to track and coordinate service appointments.

Reliably show up and ensure all daily operations are handled efficiently.

Salary:$13-$15 per hour, with potential for professional growth based on performance after 90 days.

How to Apply: Submit your resume and a brief cover letter detailing your qualifications and interest in the role to our Online Application: https://form.jotform.com/91076102195149 (copy and paste link into browser)

We’re looking forward to having a positive and proactive individual join us in driving our company's success.