IT Systems Engineer - (MECM/SCCM)

Location : NameGreen Bay Support OfficeCompany OverviewABOUT FESTIVAL FOODS:We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.Job SummaryJob Title: IT System Engineer – (MECMSCCM) FLSA Status: Salary Reports To: IT System Engineering Manager We are looking for a self-motivated and passionate IT Systems Engineer to join the talented IT Department at Festival Foods. The IT System Engineering team is responsible for enterprise servers, storage, backupsrecovery, patching , data center management along with our Azure environments across our 55 locations (and growing). Job DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES

Develop MECM task sequences for OS upgrades, patching and software package deployments

Troubleshoot OS, patching and software deployment failures

Troubleshoot MECM health issues, including Distribution Points and client remediation

Assist in planning and implementing changes to infrastructure with the goal of enhancing performance, security and reliability.

Assist with day-to-day operational support for server and storage infrastructures.

Participates in the configuring, managing and deploying Windows Servers in a VMware environment.

Performs storage and server data backup, data migration and disaster recovery operations.

Evaluate, analyze and recommend new technologies and vendor products relating to existing and future business requirements.

Participate in identifying and applying patches and firmware upgrades related to storage, servers, system applications, virtual environment, and backups systems.

Participates in documenting procedures and troubleshooting procedures related to systems/networks software and hardware.

Provide support and in-depth diagnosis for system and end user issues.

Ensure stability of all services by monitoring for trends of issues and growth.

Interface with other technical staff regarding uptime of the infrastructure, life cycle of the hardware, technical considerations for planning and managing hardware replacements.

Participates in the planning and development of new or existing solutions to meet customer requirements and deployment timelines

Participate in on-call rotation, ensuring proper resolution to escalated issues.

QUALIFICATIONS

Bachelor's degree or equivalent in professional experience.

Minimum of 3 years of direct MECM experience required

Experience

3+years of experience as an IT Infrastructure Engineer or related experience.

MECM Server and application administration experience

Experience with Monitoring Tools - SCOM

Exceptional communication skills both written and verbal.

Experience with VMware and Windows Server Operating Systems.

Experience must include services design, operating system enterprise administration, performance management, use of systems management tools, capacity planning, disaster recovery, and business continuity planning.

Understanding of operational best practices, configuration management, and security controls.

Experience with scripting and/or automation tools.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The Systems Engineer is a full-time, salaried position. Required to provide on call support (weekends and holidays), and occasional travel as needed.

Sitting/Standing at a computer 80% of the time.

Bending, stretching, and occasional lifting of up to 30 lbs. is required.

Benefits OverviewWHY YOU'LL LOVE IT HERE:

Associate Discount:Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.

Weekly Pay & Premium Pay:Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.

Two-Week Advanced Scheduling:Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.

Vision & Dental Insurance:Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.

Support:Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.

Save for Your Future:Offering both a 401(k) and Employee Stock Ownership Plan, we’re proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates “free” ownership in the company and an opportunity to share in Festival’s growth and success. Associates are given shares based on their years of service and earnings.

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.Address1724 Lawrence DriveCityDe PereStateWIPostal Code54115Location NameGreen Bay Support OfficeAddress1724 Lawrence DriveCityDe PereStateWIPostal Code54115Requisition ID2024-46112