Sales / Customer Service Support
Description We are offering a short term contract employment opportunity for a Sales / Customer Service Support role in Austin, Texas. This role primarily involves selling electronic connectors and providing excellent customer service to a large customer base. You will be a key player in our team, ensuring smooth sales operations and customer satisfaction.Responsibilities: Accurately process customer sales orders and manage pricing details Maintain and update customer records in the CRM Communicate effectively with customers via email and phone Monitor and manage customer accounts, initiating appropriate actions as needed Collaborate closely with the sales manager, acting as a primary point of contact for customers Handle multiple tasks while maintaining a keen attention to detail Utilize Microsoft Excel, SAP, and Keytone for various sales and customer service tasks Participate in a detailed training program to enhance job skills and knowledge Contribute to a team-oriented culture, working effectively with a diverse team Manage time effectively to meet deadlines and deliver exceptional service to customers. Requirements Proficiency in CRM software to manage customer interactions and data Experience in answering inbound calls, demonstrating excellent telephone etiquette Ability to handle billing functions accurately and efficiently Excellent communication skills, both verbal and written Familiarity with SAP software for streamlined business operations Proficiency in Microsoft Excel for data entry and analysis Proven track record in providing top-notch customer service Experience in detail-oriented email communications, demonstrating excellent writing skills Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .