Associate Patient Care Coordinator - National Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.Optum Serve is dedicated to serving our nation's military and Veterans. We have the honor to support federal agencies in their efforts to advance the United States health care system and improve the overall health and well-being of all those who serve or have served our country. Our health services are designed to help everyone live healthier lives.You will enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.Primary Responsibilities:

Collecting and organizing patient data: Health information specialists gather, analyze, and index patient care documentation. They also enter data into digital health systems

Maintaining records: They ensure that medical records comply with all relevant medical, administrative, legal, ethical, and regulatory requirements

Correcting records: If there are any errors, they may request chart corrections or request missing information from healthcare providers

Record Retrieval and Distribution: Process and fulfill requests for health information from authorized personnel, patients, or external agencies in accordance with laws and organizational policies

Problem Solving: Identify and resolve issues related to health information, including discrepancies in medical records

Confidentiality: Uphold patient confidentiality and secure sensitive health information against unauthorized access

Ensure Compliance: Adhere to all healthcare regulations and laws, including HIPAA, regarding patient privacy and data security

Collaboration: They may work with clinicians, staff, vendors, and patients

Training and assisting staff: They may train new staff members and assist with basic auditing. Acts as a resource to drive the identification of the skills, duration and effort required for successful problem solving

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Responsibilities:

High School Diploma/ GED (or higher) OR 1+ year experience in Health information management

1+ year experience in health information management, medical records, or healthcare administration

1+ year experience with EHR systems and data entry software

1+ year working with healthcare regulations, medical terminology, and clinical workflows

Soft Skills:

Attention to Detail: High degree of accuracy and thoroughness in managing patient health information

Communication Skills: Excellent written and verbal communication skills for collaborating with healthcare staff, patients, and external entities

Confidentiality and Integrity: Ability to handle sensitive health information with a strong commitment to maintaining confidentiality and security

All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.California, Colorado, Nevada, Connecticut, New York, New Jersey, Rhode Island, Hawaii, Maryland, Washington, or Washington D.C Residents Only : The hourly range for California, Colorado, Nevada, Connecticut, New York, New Jersey, Rhode Island, Hawaii, Maryland, Washington, or Washington D.C residents is $16.00 to $28.27 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.#RPO #GREEN