Telephonic Social & Health Equity Navigator - TEXAS ONLY
Job DescriptionAn opportunity for a TX resident to join Molina Healthcare in a position that will impact the Social Determinants of Health for our members. This position is instrumental in connecting members with organizations that assist them with the non-medical drivers of health: food banks, housing in safe and affordable neighborhoods, education, employment opportunities, and transportation are some examples. Preferred candidates will have a Bachelors or Masters in a related field, experience working in a similar position within an MCO. This is a fully remote, telephonic position with a M – F schedule, 8 AM – 5 PM.Job SummaryThe Social and Health Equity Navigator will assist members in addressing social conditions that impact health outcomes, assist with the development of a process to collect, analyze, and report data metrics, and ensure these cost-effective services are provided to members who need them the most. The Social and Health Equity Navigator will also work collaboratively with other departments to identify population SDOH needs and work to help find solutions via partnerships with community organizations or other agencies.Knowledge/Skills/Abilities
Work directly with members to reduce barriers and social determinants of health (SDOH) issues to improve health care access and member quality of life.
Educate member on social determinants of health and assist with navigating various systems
Promote awareness of how social determinants of health affect member health outcomes
Conduct SDOH assessments to determine member needs and prioritize based on member preferences accordingly.
Participate in interdisciplinary care team (ICT) meetings.
Identify local and national resources to facilitate staff, business owners, and department understanding of health disparities, inequities, and social risk factors impacting members.
Assist with coordination of SDOH related activities at the health plan.
Work with the Molina SDOH Innovation Center to pilot programs to address SDOH barriers for Molina members.
Collaborate with various departments within the health plan to implement pilot SDOH initiatives and programs.
Collaborate with Molina SDOH Innovation Center to ensure all SDOH initiatives, processes, and outputs are aligned and standardized as appropriate.
Promotes integration of services including behavioral health care, long term services and supports, as well as other appropriate services.
Coordinate partnerships with other departments to ensure seamless care for members.
Advanced understanding of social determinants of health, health disparities, inequities, and social risk factors
Knowledgeable about and respectful of cultural issues on an individual member level
Strong organizational skills, including the facilitation of knowledge
Excellent verbal and written communication skills
Critical thinking skills, including the ability to interpret SDOH data that informs the implementation of targeted interventions to identified populations
Build strong relationships with key internal and external stakeholders through active participation in community-based initiatives
Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
Job QualificationsRequired Education:Bachelor’s Degree in public health, social work or behavioral sciences or an equivalent education and demonstrated experience in the social determinants of healthRequired Experience:
3+ years in public health, social services, or similar field; ability to coalesce diverse entities around a common goal
Preferred Education:Master’s Degree in public health, social work or behavioral sciences or similar disciplinePreferred Experience:
5+ years in public health, social or behavioral services, or similar field; ability to coalesce diverse entities around a common goal
Preferred Licensure/Certification:Licensed in Social Work, Counseling, or other related fieldPHYSICAL DEMANDS:Working environment is generally favorable and lighting and temperature are adequate. Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to sit for long periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.Pay Range: $24 - $46.81 / HOURLYActual compensation may vary from posting based on geographic location, work experience, education and/or skill level.