Service Manager Automotive
American Tire is a leading tire and repair service provider dedicated to offering top-notch service and products to our customers. With a focus on customer satisfaction, safety, and quality, we strive to be the best in the industry. Join our team and be part of a dynamic, growing company.
Job Description:
We are seeking a highly motivated and experienced Store Service Manager to lead our tire and repair store. The ideal candidate will have a strong background in automotive services, excellent leadership skills, and a passion for delivering exceptional customer service.
Responsibilities:
- Oversee daily operations of the store, ensuring smooth and efficient functioning.
- Lead, train, and motivate a team of technicians, sales associates, and support staff.
- Manage inventory, including ordering, stocking, and tracking tire and repair parts.
- Ensure all work is completed to the highest standards and in compliance with safety regulations.
- Handle customer inquiries, complaints, and feedback in a professional and timely manner.
- Develop and implement sales strategies to achieve business goals and increase revenue.
- Monitor financial performance, including budgeting, forecasting, and cost control.
- Maintain a clean, organized, and well-presented store environment.
- Stay updated on industry trends, new products, and best practices.
Qualifications:
- Proven experience as a Store Manager or similar role in the automotive industry.
- Strong knowledge of tire and repair services.
- Excellent leadership and team management skills.
- Exceptional customer service and communication abilities.
- Proficiency in using store management software and MS Office.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving and decision-making skills.
- High school diploma or equivalent; a degree in business management or a related field is a plus.
Benefits:
- Competitive salary and performance-based commission.
- Health insurance.
- Paid time off and holidays.
- Employee discounts on products and services.
- Opportunities for professional development and career advancement.
- M-F work schedule, no nights or weekends!
How to Apply:
If you are a dynamic and results-driven individual with a passion for the automotive industry, we want to hear from you! Please send your resume and a cover letter detailing your experience and qualifications to this ad or apply online here: https://www.americantirehawaii.com/About-Us/Jobs
American Tire Company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.