Senior Sales Operations Analyst

Indianapolis, IN, USA | Salary | Sales | Full Time Exciting Opportunity to Join Our Legacy of Environmental Leadership! Location: Headquartered in Indianapolis, with 2,000+ employees nationwide About Us: At Heritage Environmental Services, we are more than just a company; we are pioneers in industrial waste management, committed t creating a cleaner, safer world. Since our inception during the environmental movement of the 1970s, we've been at the forefront of solving complex environmental challenges. With a dedicated team spread across the United States, we provide innovative and compliant solutions to thousands of clients in diverse industries. Why Heritage?

Impactful Work: Be part of a team that makes a real difference. Our comprehensive services range from hazardous waste management and emergency response to onsite support and technical solutions, allow us to solve our customers waste challenges. We are part of the solution. We don't generate any waste ourselves .

Growth Opportunities: At Heritage, your contribution is valued beyond your job title. We believe in the power of continuous learning and growth, encouraging every employee to expand their skills and take on new challenges.

Safety First: Your health and safety are our top priorities. We foster a culture where every employee is empowered to act safely and ensure the well-being of their colleagues. Our mantra is Safe and Compliant, or Not at All.

Collaborative Environment: Together we can achieve much more. Join a supportive and dynamic team where your ideas and efforts are recognized and rewarded.

Our Commitment: We are dedicated to fostering an inclusive and innovative workplace where every employee can thrive. As part of our team, you will have the freedom to contribute your expertise wherever needed, ensuring the success of our mission to protect the environment.

Our Ambition: Leading the Way in Hazardous Waste Management Our goal is to become the fastest-growing and most profitable hazardous waste platform, powered by industry-leading, end-to-end capabilities. We aim to be the top choice for our customers, driven by a high-performing team that thrives on solving challenges, continuous learning, and growth.

Exciting News: Heritage Environmental Services is now backed by the EQT Infrastructure VI fund, enhancing our capabilities, and expanding our reach. EQT is a dynamic global investment powerhouse managing EUR 232 billion in assets (EUR 128 billion fee-generating). With a focus on Private Capital and Real Assets, EQT owns and supports leading companies across Europe, Asia-Pacific, and the Americas, fostering sustainable growth, operational excellence, and market leadership. This exciting ownership positions us for even greater impact and growth in the future.

Senior Sales Operations Analyst As a Senior Sales Operations Analyst, part of the Commercial Sales Operations (CSO) team, you will play a pivotal role in driving the efficiency and effectiveness of the Sales organization. This position involves analyzing sales data and developing sales processes and tools, while providing actionable insights to support strategic decision-making. Success in this role will be derived from strong analytical skills, proficiency in sales tools, and the ability to work collaboratively across departments. Ideal candidates will be detail-oriented, critical thinkers who utilize their intellectual curiosity to solve complex business problems.

This is a highly visible role where leading by example is necessary to drive change and make a positive impact on project and business outcomes.

Essential Functions & Requirements:

Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times

Proactively measures sales data and customer trends that allow the business to evaluate opportunities for growth and areas for improvement

Develops and maintains accurate sales performance reports; partners with business to frequently measure Sales team performance

Creates and manages sales performance dashboards, scorecards, and KPIs that support the Sales team's performance

Manages and maintains accurate sales territory/customer assignments; develops new sales operations processes as needed

Partners cross-functionally with the Commercial team to ensure overall alignment with business objectives and financial targets

Utilizes effective communication to provide training and support to Sales team on tools and processes

Leads and manages projects related to Sales operations and strategy

Assists with sales forecasting and planning to support goal setting and strategic initiatives

Stays updated on industry trends, best practices, and advancements in commercial sales operations and analysis techniques

Mentors junior analysts, providing guidance and support to enhance their skills and performance

Maintains ability to travel up to 15%

Takes on additional duties as assigned to support the team and organization

Education:

Bachelor's degree in accounting, finance, statistics or related field (required)

Experience:

5+ years of related experience in sales, sales operations, or sales / financial planning, preferably in a corporate environment (required)

Experience with and proficiency in Microsoft Excel, Salesforce, PowerBI or similar tools (required)

Competencies:

Exceptional analytical and problem-solving skills, with the ability to translate complex data into meaningful insights

Strong communication and presentation skills, with the ability to effectively communicate complex concepts to a wide variety of stakeholders

Excellent attention to detail and commitment to accuracy, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment

Self-motivated orientation with a proactive approach and the ability to work independently, as well as collaboratively within a team

Regular and predictable attendance to perform the functions and requirements of this role

Benefits, Compensation, & Workforce Diversity: Heritage offers competitive pay and bonus incentives. Benefits include choice of medical, dental, and vision plans, flexible spending or health savings accounts, employee and dependent life insurance, short and long-term disability, 401(k) savings plan with company match, and tuition reimbursement. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran or status as a qualified individual with a disability.

A post-offer drug screen will be required.

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