Sales, Customer Service, and Administrative Assistant

Job Description: Sales, Customer Service, and Administrative Assistant

Position Overview

We are seeking a versatile and proactive professional to handle a combined role in sales, customer service, and administrative support, with additional responsibilities in data entry and purchasing assistance. This hybrid role requires excellent organizational skills, customer-centric communication, and the ability to multitask effectively in a dynamic environment.

Key Responsibilities

Sales Support:

Assist with lead management and follow-ups.

Maintain accurate sales records and prepare reports.

Coordinate with the sales team to meet targets.

Customer Service:

Respond promptly to customer inquiries via phone, email, and chat.

Resolve customer concerns and escalate issues when necessary.

Ensure excellent customer experience through consistent follow-ups.

Administrative and Office Support:

Manage schedules, meetings, and correspondence.

Maintain office records and ensure data accuracy.

Handle general office operations and supply management.

Data Entry:

Enter and update data in company systems with high accuracy.

Prepare and organize documents for reporting.

Purchasing Assistance:

Research and liaise with suppliers to place orders.

Monitor order status and ensure timely delivery.

Maintain accurate purchasing records and manage inventory.

Qualifications

Proven experience in sales, customer service, or administrative roles.

Proficiency in MS Office and CRM systems.

Strong organizational and multitasking skills.

Excellent written and verbal communication.

Attention to detail and problem-solving abilities.