Office Administrative Assistant (Bilingual)

Office Administrative Assistant

About us

Atlantic Tax & Accounting is an Income Tax Preparation and bookkeeping business in Pompano Beach, FL. We are customer-centric, fun, fast-paced and our goal is to deliver excellent customer service to our income tax and bookkeeping clients.

Our work environment includes:

Growth opportunities

Casual work attire

Lively atmosphere

Office Administrative Assistant Job Description

Duties:

Greet clients in the office and determine their service needs as soon as possible.

Answer incoming phone calls.

Coordinate client flow and inquiries, and schedule appointments for clients on the phone and in person.

Prepare Client Packets and maintain an ample supply of pre-made packets and other supplies.

Call prior-year clients to schedule appointments.

Make follow-up Customer Service phone calls.

Maintain the office filing system.

Maintain office appearance.

Receive, organize and file incoming materials such as client drop offs.

Record client file status in our workflow tracking system.

Handle client complaints professionally and refer clients to the individual who can assist them.

Performs most office administrative requirements.

Skills:

Excellent communication skills, both verbal and written.

Strong organizational skills with the ability to multitask effectively.

Attention to detail and accuracy in record keeping.

Familiarity with Microsoft Office and QuickBooks software.

Ability to work independently with minimal supervision.

Prior experience working in an office environment is preferred.

Bi-lingual English and Spanish is strongly preferred.

This is a full-time position with competitive pay and benefits and a flexible work schedule. If you are highly organized, have excellent communication skills and a great attitude, we encourage you to apply.

Benefits:

401(k)

401(k) matching

Employee discount

Flexible schedule

Health insurance

Health savings account

Life insurance

Paid time off

Retirement plan

Competitive pay rate + commission

Schedule:

8-hour shifts

Monday to Friday

May include evenings and weekends during tax season.

Shift availability:

Day Shift (Required)

Work Location:

In person at 1000 E. Atlantic Blvd., Pompano Beach, FL 33060

To apply, submit resume in pdf form only.