Administrative Assistant ll - Primary & Specialty Care Clinics (DTLA)

DescriptionProvide administrative and patient care support to our Primary and Specialty Care clinics in Downtown LA, including tasks such as:

Assist in coordinating patient flow throughout the clinic, from registration to discharge.

Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

Answering appointment lines and taking phone messages as appropriate, providing Physicians with quality messages.

Get message to physician in appropriate manner whether by CareConnect, In-Basket, fax, e-mail or via pager.

Return patient related messages as requested by physicians.

Schedule new patient, consultation and follow-up appointments through the Care Connect appointment scheduling system.

Collect and/or verify appropriate demographic, authorization and insurance information on all patients and record using Care Connect.

ICAP Scanning/medical records request.

Salary Range: $25.60 - $36.33 hourlyQualificationsRequired:

Ability to communicate professionally and effectively with physicians and staff in a high volume setting.

Excellent organizational skills and ability to prioritize assignments.

Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.

Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center.

Preferred:

Skill in using a PC with associated programs including Word, Excel, and Email.

Knowledge of major medical insurance plans and types of coverage provided.

Skill in demonstrating work experience with a database computer program.

Knowledge of medical terminology.

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.