Senior Salesforce Engineer

Job Overview:At Manulife, the Global Retirement Team within the Global Wealth and Asset Management Segment is seeking a rock star Senior Salesforce Engineer. This individual will be excited to participate in the successful implementation and support of AWS Connect and Contact Center modernization. As a senior engineer, you will design, engineer, test, maintain, and improve Salesforce integrated applications within Agile squads. This role offers an amazing experience in a supportive, collaborative workplace with great teams and inspiring leaders.Key Responsibilities:

Technical Leadership:

Provide technical leadership within an agile team.

Design application components that are reusable, efficient, and easy to maintain.

Mentor Intermediate and Associate Software Engineers.

Development and Customization:

Build new and refactor existing code to improve reliability, performance, and maintainability.

Create custom objects, custom formula fields, field dependencies, relationships, picklists, custom tabs, validation rules, workflows, and approval processes.

Customize the current instance/Salesforce sites with custom objects, Visualforce, and other key Salesforce development technologies.

Integration and API Development:

Experience with REST, both exposing a REST service and consuming an external REST service from Salesforce platform.

Expertise in API engineering and integration.

Collaboration and Agile Methodologies:

Collaborate closely with Product Owners and other stakeholders in an Agile environment.

Work closely with other squads to drive innovative solutions to meet business needs.

Work closely with software engineers to establish best practices for development, testing, and delivery.

Experience in Agile scrum methodologies and working in an Agile team.

Research and Prototyping:

Research, evaluate, and prototype emerging technologies.

Required Qualifications:

Minimum of 6 years of Salesforce experience.

Experience in Salesforce CRM platform in development, administration, integration, deployments, lightning component, and lightning design system.

Strong knowledge in customizing Salesforce with custom objects, Visualforce, APEX, Lightning (Aura), Lightning Web Components, and other key Salesforce development technologies.

Experience with REST services and various integration tools and API development.

Expertise in LWCs, Flows, and Apex with good programming skills.

Strong attention to detail and ownership of deliverables.

Experience in designing and implementing frameworks and API/Service Layers such as NodeJS, Spring Boot (Rest Template, Feign Client, Zuul, Sleuth/Zipkin, Hystrix, and Maven), Swagger, Stoplight.io, Node/Express.

Experience reviewing design and code to ensure reliability, performance, and scalability.

Preferred Qualifications:

Experience in grasping and explaining high-level solution architecture.

Multiple certifications in Salesforce.

API engineering and integration experience.

What Motivates You:

You obsess about customers, listen, engage, and act for their benefit.

You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes.

You thrive in teams and enjoy getting things done together.

You take ownership and build solutions, focusing on what matters.

You do what is right, work with integrity, and speak up.

You share your humanity, helping us build a diverse and inclusive work environment for everyone.

Our Commitment to You:

Mission: To be a part of making decisions easier and lives better.

Leadership: A leadership team dedicated to your growth and success.

Ambition: A bold ambition and set of goals to be a leader in driving transformation in our industry.

Support: Our best every day, providing the opportunity to learn new skills and move your career forward.

About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com .Primary LocationToronto, OntarioWorking ArrangementHybridSalary range is expected to be between$74,270.00 CAD - $137,930.00 CADIf you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.