Senior Business Support Analyst

Mission StatementThe mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research, and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public.SummaryPerforms independent and high-level project management duties for Revenue Operations and Coding (ROC) Department. Plans, implements, and reviews initiatives and programs to accomplish program goals. Serves as a resource to management on process improvement and project management and provides direction and administration of assigned programs. May documentation processes and workflow, analyzes data and prepares summary of research findings. Provides reporting documentation and process training to coding department staff as needed.Key Functions/ResponsibilitiesData Quality/Analytics 40%

Analyzes, evaluates, organizes, manages, directs, and implements programs or projects operations and procedures for Revenue Operations and Clinical Coding.Develops detailed professional reports, including project plans, timelines, financial projections, and analyses, and document project/program progress and outcomes.

Receives, evaluates, and responds to data-related inquiries by applying knowledge of data and business operations and obtaining information from various sources.

Tracks, analyze, and report on metrics used to determine operational performance, staffing needs, productivity, or other measures deemed valuable to an organization.

Analyze information to identify trends, patterns, and gaps.

Create dashboards and data visualization tools to further business insights. Provide insight on the use of descriptive analytics.

Planning/Monitoring 30%

Supports organizational change necessary to maintain governmental regulations, new information technology, and compliance requirements.

Assists management with monitoring the quality and productivity of the department's coding to support accurate patient information.

Maintain the application knowledge base with complete and accurate information.

People/Service 30%

Works effectively through strong interpersonal communication with people who have an impact on documentation and patient information outside the coding department. This includes all Division and Departmental Administration, physicians, and mid-level providers. Facilitated timely communication and work collaboration with department management, internal/external departments, and vendors.

Partners with stakeholders on the design, testing, implementation, and evaluation of business process changes to improve business outcomes. Exhibits effective research, problem-solving, analytical, critical thinking, influencing, relationship management, and presentation skills.

Ability to support change and impart value within the department and the organization

Makes recommendations for action as indicated by project findings.

Other duties assigned; descriptions above are not all-inclusive. The analyst will also perform other business-related needs when requested.Physical DemandsIndicate the time required to do each of the following physical demands:Time SpentNever0%Occasionally1-33%Frequently34-66%Continuously67-100%StandingXWalkingXSittingXReachingXLifting/CarryingUp to 10 lbsx10lbs to 50 lbsXMore than 50 lbsXPushing/PullingUp to 10 lbsX10lbs to 50 lbsXMore than 50 lbsXUse computer/keyboardXRequired Education:Bachelor's degree in Healthcare, Finance, Business, Economics or related field.Required Experience:Five years experience in patient access, revenue cycle, or clinical operations. May substitute required education with additional years of equivalent experience or applicable degree on a one to one basis.Preferred Experience/Skills:Experience working in a healthcare setting, healthcare IT knowledge, experience with Epic, reporting dashboards, strong technical and analytical skills, experience analyzing complex data, problem-solving skills: identifying inefficiencies and proposing practical solutions to improving processes and workflows, proficiency with Microsoft tools and apps, especially Excel. Knowledge of using/creating Power BI models is a plus.It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.htmlAdditional Information

Requisition ID: 171626

Employment Status: Full-Time

Employee Status: Regular

Work Week: Days

Minimum Salary: US Dollar (USD) 75,000

Midpoint Salary: US Dollar (USD) 94,000

Maximum Salary : US Dollar (USD) 113,000

FLSA: exempt and not eligible for overtime pay

Fund Type: Hard

Work Location: Remote (within Texas only)

Pivotal Position: No

Referral Bonus Available?: No

Relocation Assistance Available?: No

Science Jobs: No

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