Lufkin - Customer Service Rep - Small Loan Co

Texan Credit has an Assistant Manager opening in our Lufkin office. Texan Credit is a Texas based company with over 110 offices between Texas and Oklahoma. We have been in business for over 17 years and need self-motivated individuals to join our team. Visit www.texancredit.com for more information on Texan Credit.

We offer competitive compensation, benefits package, and a lucrative bonus program.

Starting hourly pay $12.25 but negotiable depending on experience.

90-day evaluation with the possibility of up to a 10% increase in pay.

8 days of paid time off after 90 days and 15 days after 1 year of employment.

401 K after 1 year of employment.

Optional health, vision, dental, disability, and life insurance coverages.

Full-time hours are always 40 or more each week. Responsibilities include but are not limited to.

Assist the Manager in coordinating daily operations to be a profitable location.

Monitor market trends and make recommendations for operations.

Provide administrative support, including data entry and filing.

Answer phone calls and emails with professionalism and good phone etiquette.

Assist in training staff members.

Ensure compliance with company policies, procedures, and state laws.

Full account support including applications, underwriting, processing, and servicing accounts. Experience/Skills needed.

Previous experience in a similar role preferred, but not required.

Strong organizational skills and attention to detail.

Experience with math calculations for daily, weekly, and monthly goals.

Familiarity with market trends and consumer preferences.

Strong phone etiquette and communication skills.

Ability to prioritize tasks and manage time efficiently.

Excellent customer service required.

A positive attitude and willingness to learn.

Bilingual is a plus