Customer Contact Operations Assistant

Start a career with First National Bank Alaska, the Best Place to Work in Alaska as recognized nine years in a row by Alaska Business magazine readers.

Seeking a Customer Service Professional to Join our Customer Contact Team!

This is the first contact when customers, or potential customer, call our customer service number. It is key to our goal of providing excellent customer service. You would work with the unit supervisor and team members, as well as other experts around the bank, to provide information and then follow-up to ensure customer satisfaction. The successful candidate will have a strong desire to provide the best customer service experience and be able to communicate with all stakeholders to accomplish this goal. If you have lead experience or are ready to lead, this could be the next step in your career.

Salary: $27.50/hour minimum. Job/salary offer would be commensurate with experience.

Schedule: Monday-Friday, alternating Saturdays

FNBA Careers – Shape Your Tomorrow

-Strong work/life balance; paid time off and flexible work options

-Generous medical, dental, vision plan and Health Savings Account

-401(k) with employer match

-Learning, development and career advancement

-Opportunities to make a positive difference in your community!

Please visit us at www.FNBAlaska.com/Careers to view the full job posting and apply today.

All applications must be received through FNBA's website to be considered.

FNBA is an Equal Opportunity and Affirmative Action Employer, Member FDIC and Equal Housing Lender.

VEVRRA Federal Contractor

This Company is a Federal Contractor and an equal opportunity and affirmative action employer that does not discriminate on the basis of race, national origin, religion, age, color, sex, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules or regulations.