Associate Director Parking Operations - Stanford University

To be considered for this role, please submit your application using the following link: https://careers-anothersource.icims.com/jobs/101883/associate-director-parking-operations-stanford-university/job?mode=job&iis=Job+Board+or+Association&iisn=Craigslist

Another Source’s client, Stanford University, is recruiting an Associate Director Parking Operations to join their team in Palo Alto, California. This position offers the potential for a hybrid work schedule, with two days on-site and additional on-site presence as needed, following the successful completion of the first six months.

Here’s a little about Stanford University Land, Buildings & Real Estate and the position they are recruiting for:  

Parking Operations is responsible for maintaining over 18,000 parking spaces across Stanford's historic main campus and the Stanford Redwood City Campus, distributed across more than 100 lots, six multi-level underground garages, and five above-ground garages. Additionally, the department manages 200 electric vehicle charging stations and event parking. Parking enforcement utilizes License Plate Recognition (LPR) technology to manage and enforce parking efficiently.

Learn more about Stanford University Land, Buildings & Real Estate here: https://lbre.stanford.edu/

Anticipated annual salary range: $150,000.00 to $160,000.00 depending on experience

How you will be spending your time:

The Associate Director of Parking Operations leads and manages key programs, including Parking Lot Maintenance, Parking Enforcement, and Event/Reserved Parking, ensuring operational efficiency and high-quality service. The position involves collaboration with university departments, the Department of Public Safety, campus representatives, and students to develop strategic parking initiatives while mitigating impacts on the campus community.

As a leader, you will establish departmental goals, oversee resources, and ensure compliance with university policies. This includes managing staff, optimizing workflows, and maintaining accountability for human, financial, and physical resources. You’ll implement strategies and processes that align with university objectives while protecting departmental assets.

Key Responsibilities

Strategic Leadership: Lead Parking Enforcement, Maintenance, and Event Parking operations, managing staff scheduling, work assignments, and personnel development.

Data-Driven Decisions: Analyze parking utilization to balance supply and demand and make informed recommendations.

Team Management: Hire, train, evaluate, and provide regular feedback to staff, ensuring adherence to policies and procedures.

Customer Service: Maintain high standards of service for parking operations and the campus community, addressing issues and promoting efficiency.

Project Oversight: Plan and coordinate special administrative projects and strategic initiatives, monitoring their impact and success.

Performance Metrics: Develop and review key performance indicators, align operational goals with budget impacts, and report outcomes monthly.

Stakeholder Collaboration: Represent the department in committees and partnerships, working with campus leaders, students, and external groups on parking policies and planning.

Contract Management: Oversee third-party contracts and vendor relationships.

Collaborative Efforts: Partner with campus leadership and advisory committees to develop transparent parking policies and ensure customer-focused services.

Advise on campus parking master plans and strategic initiatives.

Serve as the university’s representative in community and transportation-related groups.

Minimum Qualifications: 

Bachelor’s degree in business, Public Administration, or a related field, supplemented with an additional five years of relevant professional experience, including at least five years in a managerial role overseeing exempt-level employees. Alternatively, a combination of education and equivalent experience is acceptable.

Minimum of five years of experience in managing complex parking and transportation programs.

Experience in overseeing parking enforcement in university or municipal settings.

Experience in coordinating special event parking within a higher education campus setting.

Demonstrated project management capabilities.

Proficiency in both short-term and long-term budget forecasting.

Exceptional skills in communication, customer service, and collaboration.

Possession of a valid driver’s license is required.

Proven track record of managing parking and transportation programs within higher education or medical campus environments.

What’s in it for you:

Why Stanford is for You: https://careersearch.stanford.edu/benefits

Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.

$6,000+ in tuition and training assistance annually

Up to 50% of Stanford's annual tuition cost applied to your child's undergraduate tuition

A caring culture. We provide superb retirement plans, generous time-off, and family care resources.

A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.

Discovery and fun. Stroll through historic sculptures, trails, and museums.

Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more! 

18+PTO/Vacation days per year

Up to 5% of your base pay contributed automatically to your 403(b) + a generous match

100% of your retirement account is fully vested immediately

Equal Employment Opportunity and Non-Discrimination:

Stanford is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Another Source works with their clients, on a retained project basis. We are committed to building inclusive candidate pools as we partner with hiring teams. Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. As you read through the job posting and review the list of qualifications (required and/or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us.