Technical Service Rep
DescriptionWhat we do: Rain for Rent moves water every day. We are the leading provider of temporary liquid handling solutions and are known for our systems engineering expertise, ability to tackle complex jobs cost effectively, and providing high value to organizations with critical liquid management issues. Our experienced teams, backed by skilled engineers, are continually working to redefine what is expected from a liquids handling provider by developing new equipment and harnessing technology for the most demanding environments. Our Rain for Rent solutions exceed customers’ expectations for service and quality for their water-handling, irrigation and temporary liquid-storage problems. We strive to effectively and efficiently complete projects safely, on time and the right the first time.To learn more about us please check out our website here. (https://www.youtube.com/watch?v=IfacXlPz9a8) Rain for Rent employees are proud to work for this family-owned business. In May of 2024, the company celebrated 90 successful years of business. We are committed to providing consistent, quality products and services to customers across the U.S., Canada and the UK from more than 70 locations. Honesty and integrity are valued at Rain for Rent and employees are committed to exceeding expectations for service and quality to our customers.As a Technical Service Rep, you will be responsible for providing support to the Operations Manager, oversee project installations, perform service and repair on equipment, transport items that require movement in order to meet company needs. Essential Duties and Responsibilities:
Oversee installation of customer’s projects including personnel assigned to the project.
Inspects finished jobs to assure quality control standards have been met.
Interacts with salesperson, management, and customers on status of customer projects.
Operates light duty (less than three tons).
Helps load/unload pipe, pumps and equipment for scheduled delivery to customer or another Branch.
Keeps accurate written records of all deliveries and pick-ups, obtains customer signatures as well as pictures needed for invoicing as required by management.
Maintains all driving records required by management on a timely basis.
Performs required truck inspections. Maintains truck in top operating condition. Reports any needed maintenance/repair to Operations Manager in writing. Keeps truck clean.
Perform maintenance and repair duties on all rental equipment
Maintains a safe, neat, and orderly working environment.
Completes paperwork as assigned.
Follows company safety rules and wears personal protective equipment at all times.
Delivery and pick up of rental equipment.
What we offer:
Comprehensive employee benefits package, including medical, dental, vision, and a matching 401(k) plan
Career advancement through company-sponsored training and development
Competitive base salary
Nine paid holidays and a comprehensive paid time off program
Tuition reimbursement benefits
Pet Insurance and so much more
When you join the Rain for Rent team, you will have the opportunity to make friends in the course of doing good business and can contribute positively to your community. The choice is easy. Join the Rain for Rent team today.Rain for Rent does not accept 3rd party applicantsRain for Rent is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, disability, veteran status, gender identity, and sexual orientation, and other statuses protected by law.#LI-AB1QualificationsEducationRequired
High School or GED or better
Licenses & CertificationsRequired
Driver License
Forklift Certification
ExperienceRequired
2 years: Related experience or training
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)