Contractor Outside Sales

About Cascade Home Center

We are a growing, family-owned business serving communities in Oregon for over 60 years. Cascade Home Centers are convenient and offer great values on name brand products while treating our customers with a superior customer service experience.

We are part of your community and we have served generations of families with honest values that your family can count on. We also have a long history of giving back to the communities that our stores service by supporting charitable organizations and worthy causes.

If you are a great team player with a strong work ethic, great attitude and thrive to help our customers; we want to you to join our company.

Why work for Cascade Home Center?

· Family-owned

· Constantly growing and looking for new opportunities

· Great work-life balance

· Community involvement

· Excellent work environment

· We foster service with honesty, integrity, and value

· We love our employees and customers!

We offer our employees:

· Competitive wages

· Affordable health insurance with dental, vision and other voluntary options

· PTO/Sick Time

· 401k with company match

· Employee discounts

· On the job training with growth potential

The Contractor Outside Sales Associate primary function is to conduct sales activities, both in the store and in the field, providing product knowledge, superior customer service, promoting the company’s image and abilities to serve its customers while growing the company’s customer base through new relationships. The position will also provide product knowledge training to both internal staff and customers and serve as a product technical resource.

RESPONSIBILITIES

· Conduct outside sales activities, both in store and in the field.

· Thorough understanding and execution of the Seven Steps of Customer Service

· Responsible for the completion of all transactions initiated by onsite contacts

· Customer contact reporting and documentation regarding concerns, issues, opportunities and praise

· Troubleshooting and resolution of product or customer relation opportunities

· Organize product knowledge training opportunities for internal staff and customers

· Daily/weekly scheduling of infield activities

· Seeking out new business opportunities and relationships to expand the company’s customer base

· Promoting and marketing, the company’s philosophy, abilities, services and products to the store’s local communities and market

· Extending information and knowledge to customers about current and new industry products that the company can supply to support the customers to be successful in their projects

· Maintain profit and store objectives as directed by management

SKILL REQUIREMENTS

High school diploma or GED required. College degree in Business or Marketing or extensive building materials / hardware industry experience is preferred

Minimum 2 years’ experience in the building materials / hardware industry

Ability to read and understand construction blueprints and the ability to convert the plans into a building materials list

Analytical and observational skills that demonstrate the ability to close a sale

Good organization, time management and prioritization

Ability to work within a team environment to accomplish both store and company goals while fostering a cohesive team environment

Effective communication skills; including speaking and writing on technical and business topics

Great customer service and interpersonal skills

Epicor Eagle experience is a plus

Wages:

· $60,000 per year plus commissions