Customer Service Rep /Call Center Rep

Clerk’s Office is seeking Community Associates to work in our Clerk’s Office. This person will interact with members of the community who find themselves at OATH and need information as to how to proceed with summonses they have received. Specific duties include, but are not limited to, the intake, processing, and calendaring of cases, as well as:

Serving as the liaison between OATH and the community who seek to inquire about summonses, schedule hearings, and/or pay a fine.

Responding to community inquiries and concerns.

Ensuring that all members of the community appearing at OATH in-person or remotely through telephone or email understand the adjudication process.