Lab Customer Service Representative, Laboratory Administration, First Shift

Lab Customer Service Representative, First Shift, Laboratory Administration Department UC Health is hiring a part-time Lab Customer Service Representative for the laboratory administration department for first shift at University of Cincinnati Medical Center. The Lab Customer Service Representative acts as a liaison between the clinical laboratory and internal and external customers, manages the information gathered from the Quality Assurance forms, works the Charge Interface failure reports, assists TUH users with ordering laboratory tests in Hospital Interface system, works with reference laboratory to resolve issues, and suggests performance improvement initiatives based on analysis of laboratory data. About University of Cincinnati Medical Center As part of the Clifton Campus of UC Health, Greater Cincinnati’s academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati. UC Medical Center is also home to medical breakthroughs- our physician experts conduct basic, translational and clinical research, leading to new therapies and care protocols, and connecting patients to the latest and most advanced treatments. UC Medical Center houses Greater Cincinnati’s only Level I adult trauma center, which includes the right mix of specialist and medical resources available at a moment’s notice for a wide variety of the most complex medical conditions and injuries. About UsAbout the Team