Inside Sales Representative

As an integral member of the United Steel and Fasteners team you will be the major point of contact for our customers and prospects. This important role requires someone with a friendly personality that customers enjoy working and communicating with. Sales experience is preferred but we will train the right individual. You will work closely with our purchasing and shipping departments.

Responsibly and Duties:

Handle inbound customers calls and emails

Handle new customer inquiries received through our website

Enter sales orders and follow up status of order with our shipping department

Resolve customer issues and inquires

Establish and maintain friendly relations with customers

Qualifications and Skills:

Fastener experience is a plus but not required

Great people skills

Excellent phone and computer skills

Ability to work individually in certain situations

Organizational skills

Ability to multitask and resolve customer conflicts if they arise

Computer proficient, including Outlook and Excel

Salary and Benefits:

Paid vacation and personal days

Medical, Dental, Vision insurance

401K matching program