Digital PM Lead Analyst - C13

The Digital PM Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.Responsibilities:

Deliver against ambitious business objectives

Provide platform, product, and customer experience leadership in a fast-paced environment

Engage with an experienced cross-disciplinary staff to conceive, design and develop innovative financial platform products

Responsible for the overall vision, technical capabilities and roadmap of the digital product platform

Engage with businesses and shape business and product requirements in to platform requirements

Own the overall platform business plans and roadmaps

Drive product development for new initiatives

Make appropriate tradeoffs to optimize time-to-market

Maintain the product roadmap, and clearly communicate goals, roles, responsibilities and desired outcomes throughout the company

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

6-10 years of experience

Bachelor's Degree in Computer Science/Business Management/Engineering

Advanced degree

Experience leading digital initiatives

Extensive experience working with engineers and developers to understand what is technically possible, how to translate custome

Strategic, results-driven leader who is passionate about designing best-in-class digital experiences and staying at the forefront of cutting edge technology in the servicing space

Ability to communicate effectively with technical teams

Education:

Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Product Manager of the USPB Voice of the Customer Survey Program and Platforms

Deliver complex analytical tools and dashboards to enable automated trends, insights, root cause analyses, and CX opportunities.

Manage a 3rd party product from an ROI lens, regularly evaluating cost-benefit, and working to constantly deliver new and valuable benefits to our internal customers.

Regularly interface with the 3rd party on product development, issues, and contractual matters.

Job Family Group:Product Management and DevelopmentJob Family:Digital Product ManagementTime Type:Full timePrimary Location:Jacksonville Florida United StatesPrimary Location Full Time Salary Range:$125,600.00 - $188,400.00In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.Anticipated Posting Close Date:Dec 04, 2024Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf) .View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeoaapolicy.pdf) .View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf)Citi is an equal opportunity and affirmative action employer.Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.