CCC Auto Insurance Repair Secretary

CCC AUTO BODY SHOP SECRETARY

Must know how to use CCC ONE program WINDOWS PLATFORM

Familiar with :

-entering vin numbers on computer program CCC

-Direction of pays

-Filling out tow bills

-Using ccc estimator program to keep paper work for cars in order & organized

-Taking estimates from estimator and sending them to insurance

-Following up with payment status’s & documenting payment confirmation on desktop

-Texting New Customer Leads our business info and address and phone #

-Texting customers upon approval of vehicles

-Texting customers upon completion of vehicles

-Texting customers updates on cars

-keeping files on desktop in Foder’s organized for shop records & ccc program

- Knowledge of google sheets for organization

- Knowledge of Microsoft excel for organiation

- sending customers e-sign documents

-updating rental car status via hertz one and arms auto so customers rental cars are extended

-using liberty mutual portal for claims

-using State Farm b2b portal for claims

-using GEICO b2b portal for claims

-checking e mails all day & refreshing e mails and ccc ( e mail notifications on and LOUD)

-receiving assignments through ccc & and calling customers to introduce our business and say HELLO

-dispatching tow driver to go get car from new assignments / new leads

Keeping Customers Informed upon repair entry and status

Call (718) 395-3831 anytime

PLEASE SEND YOUR RESUME