01 Dec
Concierge - Limelight Ketchum - Full Time
Idaho, Ketchum , 83340 Ketchum USA

Summary

The Concierge provides information on adventure activities in the valley.  They offer suggestions to guests and make reservations for activities and restaurants.  Job Posting Deadline 

Applications for this position will be accepted until December 1, 2024. Essential Job Functions

   Recommend and book activities for guests ability / skill level and interest

   Needs to be able to quickly solve problems

   Is outdoor enthusiast with extensive knowledge of area

   Intimate knowledge of local mountains and daily ski conditions 

   Responsible for booking lessons, powder tours, First Tracks and other ski related activities

   Identify and build relationships with key individuals and vendors to supply activities

   Develop excellent communication tools to promote this service

   Ensures accuracy of information taken from guests and given to vendors

   Ensures safety and well being of guests

   Ensures vendors uphold Limelight Hotel standards with each guest experience and interaction

   Fill all reasonable guest requests or requirements

   Anticipate guest service needs.

   Discretion will be used at all times concerning guest activities and special requests.

   Develop relationships with restaurants, shops, clubs, spas and salons, car rental agencies, florists, health clubs, recreational vendors, ticket outlets, etc. to help facilitate all guest requests

   Is aware at all times of the scheduled activities in the city; i.e. theater, the arts, special exhibits, concerts, shows, sports and leisure activities; establishes close contacts with appropriate people in all of these areas

   Recommends hotel restaurant, bar and other services and is aware of hours of operation and assists guests in securing reservations

   Know about all daily hotel functions, location and times for appropriate guest direction

   Assist other departments as needed

   Other duties as assigned


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