Communications Specialist 2 (State Police)

NY HELP No Agency State Police, Division of Title Communications Specialist 2 (State Police) Occupational Category Other Professional Careers Salary Grade 14 Bargaining Unit OSU - Operational Services Unit (CSEA) Salary Range From $54860 to $66634 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Variable Hours Per Week 37.5 Workday From 12 AM To 11:30 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Essex Street Address 1097 State Rt 86 Box 100 City Ray Brook State NY Zip Code 12977 Minimum Qualifications Non-Competitive: High school graduation or possession of a high school equivalency diploma and three years of experience as a Dispatcher, including Emergency Medical Dispatch and Basic Communicator certificationsOR Promotion: One year of service as a Communications Specialist 1 (State Police), SG-12. Duties Description Communications Specialists (State Police) provide twenty-four hour a day, seven-day a week communications services to sworn police members and other non-sworn public safety personnel and provide telephone answering/complaint service to the general public. The Communications Specialist 2 (State Police) position performs supervisory oversight to the Communications Specialists in their dispatch point. They are responsible for creating dispatch schedules, training new employees, and administering performance programs. These positions are located at various New York State Police dispatch areas throughout the State.DUTIES:Directs staff in the operation of communications systems and equipment. Monitors Emergency Medical Dispatch certification status and continuing education progress of staff. Reviews tape recordings for quality assurance. Ensures technology outage plans (radio, telephone, network and equipment trouble) for dispatch and non-dispatch locations within the Troop are updated. Reviews radio logs or computerized radio log entries to ensure that radio checks are being conducted. Assists Troop communications supervisor with any matters necessary for the operation and effectiveness of dispatch functions. Implements and tracks testing procedures for communications devices. Maintains and prepares logs for communications devices. Additional Comments Resumes will be evaluated to determine whether candidates will proceed to the interview phase of the process.The New York State Police values a diverse and inclusive workforce where the unique skills of all employees are valued in support of the mission of the Division. Qualified candidates are considered for employment without the regard to age, race, color, religion, gender identity and expression, disability, national origin, gender, sexual orientation, military or veteran status or any other characteristic protected by law. The New York State Police is an equal opportunity/affirmative action employer that accept all applications from a wide range of candidates.The New York State Police complies with federal and state laws and makes reasonable accommodations for qualified individuals with the disabilities and/or sincerely held religious belief. If a reasonable accommodation is needed to participate in the job application or interview process, please contact the Division Personnel Office at (518) 457-3840 or personnel@troopers.ny.gov. Some positions may require additional credentials or a background check to verify your identity.Name Mr. Christopher Siciliano, Director of Human Resources Telephone 518-457-3840 Fax Email Address Personnelresumes@troopers.ny.gov Address Street 1220 Washington Avenue Building 22 City Albany State NY Zip Code 12226 Notes on Applying Kindly send a letter of intent, complete resume and proof of education to: Email to personnelresumes@troopers.ny.govPlace in the Subject line: Comm Spec 2 Troop B