Area Vice President, Enterprise Health Systems (Boston)
The Area Vice President's primary responsibility is to grow revenue by selling new and additional Press Ganey solutions to our existing enterprise health system and provider clients. The role is also responsible for leading the overall client strategy for assigned clients in partnership with Client Success and Advisory.Continuous feedback. In-depth analytics. And the tools to understand and respond to the complex universe of human needs. We’re the only company that brings all the pieces all together. Across the continuum of care, in all settings, and from all people involved, our Human Experience platform helps our clients see healthcare stories in full color.Majority of assigned clients will be based in PA, NJ, NY, and CT.Duties and ResponsibilitiesServe as the overall strategic relationship manager for the client and be responsible for retaining existing client revenue through outstanding relationships at all levels, especially within the executive suite. Accountable for retention by securing long term renewals of existing contracts.Deliver consistently on financial growth targets (quota) for new and expansion business within your defined clients and/or territory.Create comprehensive client &/or territory plans that outline strategies for achieving client objectives and financial growth targets (quota). Gain and maintain a comprehensive understanding of the entire product portfolio, including features, benefits, and use cases. Understand how the products compare to competitors' offerings, including strengths and weaknesses. Participate in all required training sessions, workshops, and webinars provided by the company and complete any required certifications and tests to demonstrate proficiency in product knowledge and sales techniques. This is an individual contributor role that will succeed by leading teams through influence.Analyze client needs and market trends to identify opportunities for growth and expansion within the client and/or territory.Develop strategies to generate new business leads in partnership with marketing and Inside Sales.Prepare and deliver compelling sales presentations and product demonstrations to prospective contacts and new client contacts at existing clients.Create and present detailed sales proposals tailored to the specific needs of enterprise clients.Negotiate terms of sales agreements to maximize revenue and profit.Work cross functionally across Press Ganey, specifically partnering with Client Success and Advisory, to fulfill the client value proposition and address client needs/concerns. Build and strengthen relationships with key stakeholders across various levels of the client organization especially within and across the C-suite.Maintain up-to-date records of all sales activities and client interactions in the Customer Relationship Management (CRM) system.