Senior Director, User Experience | Fully Remote US
Senior Director, User Experience | Fully Remote USFull-timeHireVue is where hiring happens – transforming the way organizations discover, engage, and hire the best talent. Connecting companies and candidates anytime, anywhere, HireVue’s end-to-end hiring platform features video interviewing, assessments, and conversational AI. The industry leader in science-backed, modern hiring solutions powered by ethical AI, HireVue has hosted more than 70 million video interviews and 200 million chat-based candidate engagements for over 1200 pioneering customers around the globe.HireVue, the leading global provider of cloud-based software that powers skill-based talent acquisition, is currently searching for a Senior Director, User Experience to join our Product team, reporting directly to the Chief Product Officer.The User Experience leader and team is chartered with driving seamless, user-centered design, with scale and elevating the product experience. The User Experience Leader will lead the development of a scalable design system, improve design processes, and ensure collaboration with product, engineering, and data science teams. Their focus will be on delivering user-centered solutions that enhance both usability and customer satisfaction, driving measurable business outcomes. The role is a player / coach role with a starting team of four direct reports with areas to grow and develop the team. A focus on developing new products that have both consumer (candidate) experience opportunities and enterprise talent team experiences.The Senior Director of User Experience will be part of the Product & Technology leadership team, providing thought leadership and ownership on all design decisions. Additional responsibilities include providing scaled processes to ensure high quality, consistent visual and interactive design, regular status reporting, UX initiative updates, and other responsibilities as assigned.The ideal candidate has experience in scaling SaaS organizations, is a motivated self-starter with leadership, management, collaboration, and communication capabilities that can work cross-functionally.Minimum Requirements :Proven experience (10+ years) in user experience design, with at least 5 years in a leadership or management role.Degree in UX Design, Interaction Design, User Experience Design, Cognitive Science, or Fine Arts preferred.Experience in designing for SaaS platforms, particularly in complex enterprise environments.Knowledge of user needs in B2B and B2C contexts, including considerations for scalability, integrations, and enterprise clients.Proven experience in building and scaling design systems that ensure consistency across products.Knowledge of how to create reusable components that integrate seamlessly into a product development process.Proficiency in qualitative and quantitative research methods, including usability testing, A / B testing, and ethnographic research.Ability to synthesize user feedback and data into actionable insights that inform design decisions.Expertise in creating intuitive and efficient user flows, wireframes, prototypes, and high-fidelity mockups.Ability to structure and organize information effectively to ensure clear navigation and accessibility for users.Experience working within agile frameworks, collaborating closely with product and engineering teams to deliver design work in sprints.Mastery in using design tools like Figma, Sketch, Adobe XD, or InVision for wireframing, prototyping, and mockups.Strong understanding of visual design principles, including color theory, typography, layout, and branding.Familiarity with tools like Google Analytics, Hotjar, or Mixpanel to analyze user behavior and make informed design choices.Knowledge of accessibility best practices (e.g., WCAG guidelines) and experience designing inclusive experiences for all users.All team members at HireVue are expected to embody our core values, which are the H.E.A.R.T. of HireVue : Hero for our Customers, Enjoy the Journey, Always do the Right Thing, Reach Forwards, and Take Action and Go.This position is a work-from-home role. The individual in this role must be able to work from home in an environment free from distractions, where they can attend virtual video meetings.Flexible Paid Time Off | Medical, Dental, Vision | 12 Weeks Maternity & Adoption | 401K matchHireVue is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected under the law. HireVue is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. All your information will be kept confidential according to EEO guidelines.Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.J-18808-LjbffrRemote working / work at home options are available for this role.