Travel Consultant

We are looking for a full-time Travel Consultants. Your previous travel consulting experience and excellent travel product knowledge will be well rewarded. You will have good exposure to preparing travel itineraries along with knowledge of airfares & ticketing which will assist you in providing superior customer service.Responsibilities and DutiesDetermine clients' requirement for travel and advise itineraries based on best routes and cost.

Make and confirm reservations using GDS

Notifies clients of travel dates, baggage limits, special requests like meals, wheelchair bassinet etc., visa requirements, and other relevant information.

Interpret fare rules and advise fare rules and conditions to clients

Collects payments and issues clients' receipt, relevant documentation, tickets for travel.

Advise schedule changes to clients in timely manner

Follow internal workflows using CRM and mid-office applications

Make follow-ups and convince clients

Be professional, and positive in handling clients

Competencies Requirement:Required minimum of two years of experience as a Travel Consultant

Must be fluent in English

Must be proficient in GDS

Must be computer literate, familiarity with Microsoft Office or Google Docs

Should be familiar with any CRM

Must have good communication skills and Customer Service skills

Willingness and ability to learn