Customer Service / Operations Coordinator
DALLAS PRINTING is seeking an Operations Coordinator. This is a hands-on, fast-paced position that is involved in all aspects of the business, managing print projects through their entire life cycle. Operations Coordinator works as part of a team providing customer service and internal project management. This position interacts with customers to determine the scope of jobs, prepares specifications and cost estimates, writes job tickets with detailed information for graphic design and production personnel, prioritizes work-in-progress for completion, monitors production workflow, and takes corrective measures as needed. Print industry experience is helpful but not required - we will provide training.
Starting Pay: $19.00 - $23.00 Per Hour. Pay range listed is the starting pay range; the pay rate is significantly higher for demonstrated knowledge and performance in the job.
Hours: Monday - Friday, 8:00 a.m. - 4:30 p.m. with 30 minute lunch
Desired Skills & Experience:
Excellent interpersonal skills - customer service experience is helpful
Solid math and analytical skills
Strong time management, organizational ability, and attention to detail
Good computer proficiency
Ability to effectively manage multiple projects and priorities
Stable work history
2+ years experience in customer service, operations, marketing, and/or management
Company Description:
DALLAS PRINTING provides full-service printing, direct mail, graphic design, and marketing support for businesses and non-profit organizations. We are one of the leading companies within our industry and are celebrating 54 years of excellence! DALLAS PRINTING has been well-known for outstanding quality, service, and value since 1970.
Our benefits:
Competitive compensation with opportunity for regular increases
Health Insurance (70% company paid)
Dental Insurance (100% company paid)
Vision Insurance (100% company paid)
Life Insurance (100% company paid)
SIMPLE IRA with matching company contribution
Paid vacation and holidays
Christmas bonus ($3,000 in 2023)
Visit us at www.dallasprinting.com to learn more about us.