Business Analyst II

Business Analyst IILocation: AdventHealth Courtland- 602 COURTLAND ST, Orlando, 32804All the benefits and perks you need for you and your family:

Benefits from Day One

Paid Days Off from Day One

Student Loan Repayment Program

Career Development

Whole Person Wellbeing Resources

Mental Health Resources and Support

Our promise to you:Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.Schedule: Full TimeShift : Day Monday-Friday 9:00am-5:00pmThe community you’ll be caring for: Orlando Campus· Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando· Serves as the major tertiary facility for much of the Southeast, the Caribbean and South America· AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country· We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each yearThe role you’ll contribute:The Business Analyst (II) serves as a liaison between clinical and operational service lines supporting a variety of quality and performance measurement initiatives throughout the organization through participation in development and maintenance of reports, scorecards and dashboard tools. These initiatives include but are not limited to tracking clinical quality outcomes, monitoring and improving patient safety efforts, and benchmarking internal performance against external peers. The Business Analyst (II) analyzes qualitative and quantitative clinical, financial and administrative data from multiple sources, and synthesizes results into meaningful reports and presentations on a regular basis. The Business Analyst (II) develops and maintains a robust, working knowledge of the business area that they support. The Business Analyst (II) is the subject matter expert of the key drivers and measures of success for this business area and demonstrates thorough understanding of the short-term and long-term direction of the service line. The Business Analyst (II) is expected to actively demonstrate outstanding customer service and maintain relationships that are equally respectful to all.The value you’ll bring to the team:Demonstrates, through behavior, AdventHealth Orlando’s service standards.· Works with clinical and operational staff to develop and maintain performance measurement processes (database development, benchmarking, KPI development, systems documentation, and reporting/dashboard deployment).· Interacts frequently with leadership and quality personnel (including ancillary, safety, acute care, and integrated health services) to facilitate discussions of existing data products while assessing unmet analytic needs and potential enhancements.· Analyzes and interprets data to identify areas for improvement and provide meaningful data-driven insights and recommendations to leadership.· Develops key performance indicators (clinical outcomes, cost, length of stay, patient satisfaction, etc.) through gathering requirements, defining specifications and establishing goals or benchmarks.· Manages complex datasets by identifying, aggregating, cleaning and validating data from multiple sources in preparation for reporting use.· Uses analytical techniques to design, develop, and maintain reports, scorecards, and dashboards that provide insight to the organization.· Conducts financial and/or operational analyses and interprets results to support business stakeholders in making strategic decisions.· Collaborates with other analytics staff to develop and improve analytic products.· Supports system-wide quality improvement efforts through collaboration with multi-disciplinary audiences, from executives to front line staff.· Develops subject matter expertise around business/clinical operations and their relation to performance measurements.· Conducts regular data mining/extraction from database and tables.QualificationsThe expertise and experiences you’ll need to succeed :KNOWLEDGE AND SKILLS REQUIRED:· Mastery of desktop applications, including MS Office (Word, PowerPoint, Excel)· Strong written and verbal communication skills, with the ability to tailor messages to a variety of audiences throughout the organization· Ability to effectively summarize data, present insights and facilitate discussion of results· Initiative to work independently (self-direction) and ability to collaborate with multi-disciplinary teams for maximum efficiency and effectiveness· Attention to detail that ensures follow-through on all assigned projects· Experience with data mining/extraction tools· Strong organizational skills, with the ability to manage efforts across multiple projects and re-establish priorities as necessary to effectively respond to time sensitive issues and meet deadlines· Familiar with data visualization and statistical analysis tools (preferably Power BI, Qlik Products, Tableau, Minitab, R, Stata, or SAS)· Familiar with data management tools and techniques (preferably MS Access and SQL)· Knowledge of data extraction and analysis of current electronic medical recordsKNOWLEDGE AND SKILLS PREFERRED:· Knowledge and application of statistical analyses including financial variance and statistical significanceEDUCATION AND EXPERIENCE REQUIRED:· Bachelor's degree with two (2) or more years of relevant experience, preferably in a related field such as: business, health care, engineering, information systems, or mathematics discipline, or· Master's degree with one (1) year of relevant experience, preferably in a related field such as: business, health care, engineering, information systems, or mathematics disciplineEDUCATION AND EXPERIENCE PREFERRED:· Bachelor's degree preferably in a related field such as: business, health care, engineering, information systems, or mathematics discipline, or· Master's degree preferably in a related field such as: business, health care, engineering, information systems, or mathematics discipline, and· Two (2) or more years of experience in a related analytic position, and· One (1) or more years of experience in a healthcare organizationLICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:·LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:· Certification in quality improvement, business analytics, business intelligence, or data scienceThis facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.Category: OperationsOrganization: AdventHealth OrlandoSchedule: Full-timeShift: 1 - DayReq ID: 24041997We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.