Spa Receptionist

Job description

One of Hawaii's largest operators of resort spas is delighted to partner with an exclusive resort to offer the finest in spa services. Opulence, creativity, a touch of the exotic, and a wealth of Aloha form the basis for Transformational Spa Experiences.

The ideal Spa Receptionist will be well versed in managing guest relations, from phone calls to in-person greetings; assisting with guest check-in and check-out; offering enhancements to services and providing opportunities for guests to experience "spa at home" with an assortment of products; and most of all, assuring that all guests feel valued, with every need anticipated and delivered with grace and Aloha.

While we are willing to provide ample training on our protocols and software, we do have some minimum qualifications for consideration, including:

Experience in handling phone conversations with customers or guests

Experience (or aptitude) with managing point-of-sale software systems

Excellent in-person communication skills

Professional appearance

Hospitality or Spa work experience is preferred

Positive attitude

Flexibility and the ability to multi-task

Genuine care for others

A very high degree of dependability

Attention to detail

We offer competitive wages, flexible scheduling and a culture that is focused on helping our people become better versions of themselves in an effort to better serve our guests. Benefits include:

Health Insurance

Dental Insurance

401k with employer matching

Paid Time Off

Free / Discounted Spa Services

Commission on retail sales

Job Types: Full-time, Part-time