Director, GTM Operations

RoleThe Director, GTM Operations will lead strategy and business operations for the MSP Embedded GTM and Digital capabilities. This includes handling executive-level special projects and working collaboratively and cross-functionally with other global functions and business teams. The strategy, planning and business operations team interacts with virtually every aspect of the company, with some members embedded within other teams. This is a highly matrixed organization operating in a dynamic, high-growth global business environment.What you will get to do: Be a business partner to MSP/Global Partners including MSP Embedded team, providing insights to help shape the strategy of the business, and strategic guidance in best practices of business operations influencing peers and cross functional teamsLead the forecasting process to support the global partners GTM business, implement forecasting methodologies and tools to improve accuracy and visibilityLeverage data and analytics to optimize partner operations and MSP Embedded GTM initiativesResponsible for all aspects of GTM reporting, process optimization, quota and territory planningCollaborate with leadership to design and develop effective sales compensation plans aligned to MSP Embedded GTM business objectivesSet up out Partner-led quoting capabilities, including integration across CPQ and CRMDevelop prioritization process & manage planning cycles for MSP Embedded GTMDevelop and implement comprehensive business strategies to effectively measure and analyze key Resell business operational metricsProactively identify and implement operational processes and/or reporting that simplify, standardize and enable operational excellenceImplement best practices and technology solutions to streamline operations and enhance overall business effectivenessKeeping a pulse on the business, you will regularly prepare and present business reviews to senior Resell GTM leadership, communicate initiative progress and dependencies, and provide recommendations to accelerate results earning the trust and support of your stakeholdersLead and manage the operational strategy & digital roadmap for partner/channel domain,Liaise with core process, systems, BI and IT teams to align priorities, resourcing and project managementStructure and lead key strategic initiatives, establish and track KPIs, and develop best practices in support of MSP Embedded GTM strategyPartner with key stakeholders and field to develop rules of engagement and establish operating guidelines for working with partners and enable internal teams on those guidelinesCreate policies and processes to ensure partner business is exceeding legal and finance compliance