Utility Services Technician

REPORTS TO: Facility & Technical Services Manager

DEPARTMENT: Technical Services

CLASSIFICATION: Part time Non-exempt

JOB OVERVIEW

The Utility Services Technician for Meydenbauer Center is responsible for the setup, operation and maintenance of Meydenbauer Center’s technical services systems for events clients, their vendors, exhibitors and guests. These systems include the delivery of electrical power, wired broadband and wireless internet service, cable TV and telephone services. In addition, the Utility Services Technician supports a range of related special projects as needed. A high level customer service will be maintained through direct contact with our clients and quests.

At times, the Utility Services Technician will be the sole point of contact for the department and may be required to work evenings, weekends and/or holidays.

RESPONSIBILITIES AND DUTIES

Set up, monitor and maintain temporary high voltage electrical power.

Distribute, monitor and maintain hardwired internet connections as needed in support of events.

Configure, monitor and maintain wireless internet networks as needed in support of events.

Maintain and operate the PBX and background music systems.

Install and maintain hanging signage and specialty décor.

Provide consistent, high level customer service to clients, exhibitors, and attendees.

Maintain a safe, clean and organized work environment for clients, guests and team members.

Participate in special projects that involve building or assembling equipment and wiring.

Participate in department inventory and maintenance processes, as well as the ongoing development of standard operating procedures for the department.

QUALIFICATIONS

High school diploma or general education degree (GED).

One to two years of experience in technical service systems setup, trouble shooting, operation and maintenance.

Previous experience with temporary electrical power in event, public facility and/or theatrical settings.

Previous experience with network cabling, troubleshooting of signal flow/signal path.

Two years of internal or external customer service experience.

Knowledge of safety practices and requirements relative to equipment used in facilities and public assembly spaces.

Familiarity with PC and Mac devices and operating systems, Wi-Fi, android, devices.

Proficiency with common electrical test equipment and hand tools.

Ability to safely operate a forklift and/or scissor lift and work comfortably at heights.

Other combinations of education and experience may be considered.

OTHER DUTIES

Please note this job description is not designed to cover a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job as they may change at any time, with or without notice.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee, with or without reasonable accommodation, to successfully perform the essential functions of this job.

Work is performed throughout the building. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, high precarious places, outside weather conditions, and risk of electrical shock. He/she is regularly required to use hands and fingers to handle, or feel or operate objects, tools or controls, and to reach with hands and arms. He/she is frequently required to stand, bend and/or stoop, crouch and/or crawl, talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee typically lifts and/or moves 25-100 pounds.

EEO STATEMENT

Meydenbauer Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This statement applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.