Slots Supervisor

We are seeking a professional and decisive Slots Supervisor to join our team in Gaborone, Botswana. As a key member of our casino operations, you will oversee the daily activities of the slot machine department, ensuring exceptional customer service and smooth operations.Supervise and lead a team of slot attendants, providing guidance and supportEnsure compliance with all gaming regulations and casino policiesMonitor slot machine performance and maintain accurate recordsRespond promptly to customer inquiries and resolve issues efficientlyOversee cash handling procedures and financial reporting for the slots departmentCoordinate with maintenance teams to address technical issues and minimize downtimeImplement and maintain high standards of customer serviceAssist in training new slot attendants and conducting performance evaluationsCollaborate with other departments to enhance overall casino operationsStay updated on industry trends and new slot machine technologies