Intern: Volvo Customer Experience Center (Spring 2025)

Intern: Volvo Customer Experience Center (Spring 2025)Location:Greensboro, NC, US, 27409Position Type: StudentTransport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.What you will doSupport customer experience events and marketing programs for customer and dealer visits to the Volvo Trucks Customer Experience Center, helping to ensure that the program creates an engaging and immersive brand experience to create a deeper connection with customers or dealers with the Volvo Trucks brand.The internship role provides students with the opportunity to apply academic knowledge and skills in a customer focused environment, and to support/promote the graduate’s career goals through interaction with marketing and manufacturing professionals. Interns participate in professional activities for the Volvo Customer Center by working on practical, innovative and important projects. The internship allows student to integrate knowledge and skills in a manner that is mutually beneficial to the student and Volvo Trucks.What’s in it for you?

Assist the Volvo Customer Center team in developing and executing successful customer visits or special events.

Schedule and facilitate discovery calls with Volvo Trucks dealer and field representatives to secure a thorough understanding of the customer’s needs and expectations to create customized program agendas that best meet customers’ needs and expectations.

Support dealers as needed with travel logistics, accommodations and other requests.

Determine and secure commercial crew resources requirements across departments as needed in advance to support customer visits.

Assist in communicating Volvo Trucks’ value proposition through products and services presentations, displays, and ride & drives.

Utilize CRM and online booking tools to track visitor activities and KPIs.

Facilitate visitor and/or dealer communications before and after events.

Assist in securing, adapting and setting up materials as needed to support visitors, including commemorative or customized gift items.

Assist in staffing Volvo Trucks Customer Center brand shop, including tracking brand store transactions.

Support special marketing events or internal meetings as needed.

Support & maintain confidentially for internal planning, executive meetings and future project introductions as required.

Perform all other duties assigned.

Who are you?Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

Good organizational, planning, prioritization and time management skills to effectively handle multiple projects simultaneously in a fast-paced environment

Team player with excellent oral and written communication skills

Strong Microsoft Office skills, particularly Excel and PowerPoint

Proficient in Photoshop and Illustrator; Adobe Premiere a plus

Positive and customer-oriented mindset

Proficient problem-solving skills

Action Oriented

Safety minded

Minimum Education Requirements:

Experience in project management, marketing communications, event management, and marketing administrative support

Applicants must be currently enrolled and pursuing a degree Marketing, Graphic Design or Communications at an accredited school

Applicants must have a minimum cumulative GPA of 2.75

Applicants must have finished at least 30 semester hours prior to the start of the internship

Ready for the next move?At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company’s growth. For all intern and co-op positions, the hourly range is set at $16.00 - $46.00. The hourly rate for these roles is determined by several factors including, but not limited to, geographic location, academic classification, and degree seeking area of study. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.We also offer the following benefits to interns and co-ops:

Housing assistance

Countless career opportunities / internal mobility across our global organization

Training and personal development

If you're ready to join If you are curious to explore how we put our words into actions, follow us on LinkedIn and volvogroup.com. If you want to make a real impact in your career, the transportation business is where you want to be. We look forward to meeting you. Are you excited to bring your skills and disruptive ideas to the table? We can’t wait to hear from you. Apply today!We value your data privacy and therefore do not accept applications via mail.Who we are and what we believe inOur focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Applying to this job offers you the opportunity to join Volvo Group . Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.Job Category: Marketing & CommunicationOrganization: Volvo TrucksTravel Required: Occasional TravelRequisition ID: 16322View All Jobs (https://jobs.volvogroup.com/?locale=enUS)Do we share the same aspirations?Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.Nearest Major Market: Greensboro