Customer Service Representative

About Us:

Our company is committed to providing top-quality service and support to our customers. We believe in a positive and collaborative work environment that enables our team members to grow professionally while delivering an excellent customer experience.

Job Description:

We seek a Customer Service Representative with strong computer and data entry skills and the ability to multitask effectively. In this role, you will address customer inquiries, resolve issues, and help support operations at both of our locations. You will work several days at 51st Ave and 101 North and several days at 43rd Ave and Peoria.

Responsibilities:

Respond to customer inquiries by phone, email, and in person.

Effectively resolve customer issues and escalate as necessary.

Accurately enter and maintain data records.

Provide information on products and services to support customer needs.

Work with team members to improve service standards.

Requirements:

Must send resume to apply

Clean background check

Pass a Drug screen

Self-starter with the ability to work independently and stay on task

To work effectively as a quick learner, actively engage with new information, ask questions when needed, practice applying your knowledge regularly, be adaptable to changing situations, identify your learning style, and show enthusiasm for continuous learning by seeking out new challenges and opportunities to expand your skillset

High school diploma or equivalent.

Proficiency in computer use and data entry.

Excellent communication skills.

At least 1 year of experience in customer service.

What We Offer:

A supportive and inclusive work environment.

Opportunities for career growth.